Jake Smuts
Marble Falls
Summary
Enthusiastic professional with a strong background in customer service and inventory management. Known for effective teamwork and flexibility, consistently meeting goals while ensuring compliance with health standards. Ready to contribute to a dynamic team.
Overview
5
5
years of professional experience
Work History
Barback
Top Tier Vending
Austin, TX
05.2024 - Current
- Monitored cleanliness of bar areas, ensuring compliance with health and safety standards.
- Restocked ice, condiments, and snacks.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Greeted customers and provided friendly, knowledgeable service.
Vendor
Top Tier Vending
Austin, TX
07.2021 - Current
- Managed inventory levels to ensure product availability and minimize stockouts.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
Library Associate
University of Cincinnati
Cincinnati, OH
08.2023 - 05.2024
- Facilitated circulation desk operations, ensuring efficient check-in and check-out processes for library materials.
- Assisted patrons with research inquiries, providing guidance on information resources and library services.
- Managed interlibrary loan requests, streamlining communication between libraries for improved resource sharing.
- Mentored junior staff members, fostering professional growth and promoting best practices in library operations.
Part Time Curbie/Personal Shopper
HEB Grocery Store
Austin, TX
08.2021 - 08.2023
- Assisted customers in selecting grocery items based on preferences and dietary needs.
- Communicated effectively with team members to address customer inquiries and resolve issues promptly.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
Education
High School Diploma -
Liberal Art And Science Academy
Austin, TX06-2023
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Fast-paced environment
- Time management
- Teamwork and collaboration
- Customer service
- Computer skills
Timeline
Barback
Top Tier Vending
05.2024 - Current
Library Associate
University of Cincinnati
08.2023 - 05.2024
Part Time Curbie/Personal Shopper
HEB Grocery Store
08.2021 - 08.2023
Vendor
Top Tier Vending
07.2021 - Current
High School Diploma -
Liberal Art And Science Academy