Jake Stalwick
Austin
Summary
Dedicated and results-driven professional with over 3 years of sales experience and over 7 years of management experience. Proven track record in driving sales growth, developing effective strategies, and leading high-performing teams. Skilled in building strong customer relationships, analyzing market trends, and implementing solutions to improve performance. Strong communicator and collaborator, committed to achieving goals and fostering a positive work environment. Looking to leverage my expertise in a challenging new role to contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Sales Representative
Hardwood Bargains
01.2021 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Exceeded sales targets through effective planning and goal setting.
Receiving Manager
CDC Warehouse
03.2020 - 09.2020
- Boosted inventory and record keeping accuracy by conducting thorough inspections and comparing shipment contents with documentation
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
- Organized storage areas to optimize materials movements and minimize labor hours
- Managed shipping and receiving teams, overseeing training, schedules and work assignments
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
Restaurant Manager
Pasts Cucina Rustica
07.2013 - 03.2020
- Reconciled cash and credit card transactions to maintain accurate records
- Led and directed team members on effective methods, operations and procedures
- Delivered in-depth training to workers in food preparation and customer service roles to promote strong team performance
Education
Associate - Business Administration
Citrus college
Glendora, CA06.2016
Skills
- Receiving
- Operating equipment
- Staff management
- Performance maximization
- Customer Service
- Customer Relations
- Customer Relationship Building
- Sales closing
- Complex Problem-Solving
- Upselling and Cross Selling
- Product and service knowledge
References
- Tom Aruffo, (909)908-7286
- Charles Perry, (951)616-7887
- Luis Vasquez, (626)252-7634
Timeline
Sales Representative
Hardwood Bargains
01.2021 - 10.2024
Receiving Manager
CDC Warehouse
03.2020 - 09.2020
Restaurant Manager
Pasts Cucina Rustica
07.2013 - 03.2020
Associate - Business Administration
Citrus college
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