Jake Tangeman
Lansing
Summary
Performance-driven worker with the desire to fulfill accomplishment in connecting with customers and driving sales. Proactive, well-organized, understanding individual successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, personable communicator and team-player.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate Seasonal Athlete
Nike
06.2022 - 08.2022
- Stocked shelves with merchandise according to company standards
- Calculated pricing, applied discounts, and collected payments to process transactions
- Ticketed, arranged and displayed merchandise to promote sales
- Collaborated with team members to achieve sales targets and contribute to a positive work environment
- Cordially greeted and assisted customers with finding the right product for their needs
- Processed returned merchandise according to company policies
- Adhered to loss prevention policies, identifying and reporting potential security issues
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Offered hands-on assistance in finding requested items, helping boost customer satisfaction and retention
- Initiated friendly conversation with customers to determine level of assistance required
- Implemented visual merchandising standards, creating attractive displays to increase sales
- Answered customer inquiries regarding product features, pricing, and availability
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts
- Administered product selection, offering personalized shopping advice
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Assisted with unloading delivery trucks
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention
- Watched for and recognized security risks and thefts to prevent or handle situations
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors
- Participated in team meetings and training sessions
Warehouse Associate
Amazon
05.2020 - 08.2020
- Packed and labeled merchandise to prepare for loading and shipment to customers
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
- Examined packages and goods for damage and notified vendors of replacement needs
- Identified safety hazards and notified management to determine proper resolution of issues
- Stored items in an orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas
- Processed requests and supply orders and pulled materials to successfully prepare orders
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates
- Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries
Personal Lawn Care Business
05.2021 - 08.2021
- Pruned trees and bushes to improve visibility and shapes
- Prepared soil and gardens for planting and laid down mulch and sod
- Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention
- Managed and serviced diverse customer accounts with focus on addressing individual needs and specifications
- Liaised with clients to maximize satisfaction, discussing additional services and implementing changes to meet demand
- Answered customer questions regarding care and general knowledge of landscape
- Planned and cultivated designer lawns and gardens to enhance backyard lawns
- Operated power equipment such as mowers, trimmers, blowers and other tools safely and efficiently
Education
Bachelor of Science - Exercise Science
University of Kansas
Lawrence, KS05.2024
Skills
- Teamwork and Collaboration
- Stockroom Maintenance
- Stocking and Replenishing
- Attention to Detail
- Inventory Organization
- Inventory Management and Planning
- Customer Service
- Cash Register Operations
- Motivated Team Player
- Quick Learner
- Goal Setting and Prioritization
- Merchandising and Display
Timeline
Retail Sales Associate Seasonal Athlete
Nike
06.2022 - 08.2022
Personal Lawn Care Business
05.2021 - 08.2021
Warehouse Associate
Amazon
05.2020 - 08.2020
Bachelor of Science - Exercise Science
University of Kansas
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