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JAKE TENORIO
Sales Associate
Los Angeles,CA
Summary
Dynamic business development professional with a proven track record at Wetzel & Sons Moving & Storage, excelling in client relationship management and lead generation. Surpassed monthly sales goals by 15%, demonstrating exceptional sales acumen. through effective negotiation and strategic networking. Proficient in CRM software, fostering strong partnerships to drive revenue growth.
Overview
15
15
years of professional experience
Work History
Business Development|Account Manager
Wetzel & Sons Moving & Storage
Pacoima
06.2020 - Current
- Providing professional, courteous and efficient service to Wetzel & Sons’ clients, vendors and employees while performing a client management role.
- Target potential new clients and market sectors withing the US and internationally to generate increased revenue streams, margins and profitability.
- Maintaining an overview of 981 existing accounts and potential client accounts and market sectors.
- Focus on storage business sales, and on all USP that Wetzel and Sons have to offer.
- Generate new business leads via cold calling and networking events with estate managers, real estate agents, and home organizers.
- Organize site visits with clients to understand scale/scope of each project.
- Maintain monthly records of business won and storage brought in for commissions, and progressively meeting our target 15% increase in monthly goals from last year’s matrix.
- Procure billing information, credit cards and deposits to secure moving operations are confirmed.
- Manage payments for monthly storage ensuring accounts are current, following up on any outstanding delinquencies.
- Liaise with Account Management, Dispatch, and Operational Teams to ensure timely delivery of services.
- Finalizing all required documentation: COI(s), building requirements and ensuring the client has corresponded punctually with building management.
- Processed insurance claims for damages between the office and client, assisting with the remediation process.
Account Executive
Spectrum Business
Encino
06.2019 - 06.2020
- Reached an average of (25-30) units a month, with a quota of (18) to meet SOP requirements.
- Managed daily route for getting to my leads effectively, expediting drive, and selling time.
- Reaching over 50 businesses daily, door knocking, cold/warm calls, and emailing strategies.
- Scrubbed leads against biller, for existing clients, duplicates and vacant businesses.
- Managed communications with landlords, and property managers - approving construction costs, and signing right of entry contracts.
- Established referral partners, to ensure a constant flow of qualified leads - getting them into our paid ‘Referral Program’.
- Coordinated installation process with technicians, and clients, ensuring no service failures.
Travel Consultant
Viking Cruises
Woodland Hills
10.2015 - 01.2019
- Successfully steered travel operations to generate high volumes in growth and revenue, including cruises, tours, airline reservations and hotels.
- Understanding customer(s) travel needs through assessing the advantages, procuring agreements, overcoming objections and negotiating wins.
- Driving sales reservations, achieving $ 9,117,569, and awarded into the Million Dollar Club 4 times in 2018.
- Fostered strong ties with customers by staying ahead of upcoming product cycles, inventories, trends and areas of interest for new products.
- Traveled extensively with Viking Cruises to understand product details, and customer hot buttons.
- Implemented new functionality for in-house CRM - to quickly navigate through customer profiles, enhance records for follow-up, and ameliorate redundancy.
- Engagement with face-to-face transactions and conducted tours of on-site operations.
- Growing existing customer base by an average of (75) new accounts monthly through fundamental sales practices: cold/warm calling, on-site appointments, email campaigns, prospecting and networking.
- Trained all incoming members to the ‘Outbound Dept’, helping them manage the systems, and coached opening/closing techniques for procurement.
Inside Sales Manger
Pioneer Infotech
Agoura Hills
07.2011 - 10.2015
- Charged with increasing sales in national accounts while also expanding local customer base.
- Focus on selling solutions to fit customer(s) unique technology needs; adapt sales tactics, presentations matching individual sales cycle, decision making process, and need for relationship building.
- Target Farmers Insurance market, meeting customer demand with sophisticated e-commerce sales and online marketing solutions.
- Coordinated with the marketing team to generate predictable flow from our sales funnel MQLs>SQLs.
- Email campaigns, landing pages, social, SEM, and inbound marketing strategies.
- Recruited, developed and motivated 5-member sales team.
- Coaching them how to effectively overcome objections, qualify prospects, and identify problems with effective questioning and closing techniques.
- Arranged meetings with the web development team creating cutting-edge websites and e-commerce strategies that delivered $6.5 million in revenue.
- Led development of an extensive Fortune 500 contract – Farmers Insurance.
- Grew existing customer base by an average of 140 new accounts monthly through fundamental sales practices: cold/warm calling, email campaigns, prospecting and networking.
- Planned and conducted consumer seminars and participated in tradeshows and industry conventions.
- Pulled data from our CRM into Excel, creating monthly/yearly reports: inbound/outbound calls, sales, and talk time.
- Shorten sales cycle by approx. 60%, delivering precise closes within 5 segmentations of the presentation.
- Created goals to achieve an increase of 10% each month, in order to hit our overall EOY margins.
- 60+ outbound calls, and 20+ inbound calls daily - fielding calls for either sales, product training, or customer retention.
- Communicated with sales force and served as a customer liaison.
- Conduct training seminars with the district managers in the local LA area, educating existing customer base, and acquired new acquisitions.
Education
Bachelor of Arts Degree - Visual Communications
AIU American Intercontinental University
Santa Monica, CA05-2008
Associates of Arts Degree - Multimedia
ITT Technical Institute
Sylmar, CA06-2004
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Business development and sales strategy
- Client relationship management
- Account and project management
- Market and competitor analysis
- Lead generation and cold calling
- Networking and relationship building
- Effective communication skills
- Negotiation and closing tactics
- Team collaboration and training
- CRM software proficiency
- Product knowledge and expertise
- B2B and B2C experience
- Email marketing campaigns
- Sales reporting and analytics
Software
Salesforce
Microsoft Office
ChatGPT
Timeline
Business Development|Account Manager
Wetzel & Sons Moving & Storage
06.2020 - Current
Account Executive
Spectrum Business
06.2019 - 06.2020
Travel Consultant
Viking Cruises
10.2015 - 01.2019
Inside Sales Manger
Pioneer Infotech
07.2011 - 10.2015
Bachelor of Arts Degree - Visual Communications
AIU American Intercontinental University
Associates of Arts Degree - Multimedia
ITT Technical Institute