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Dedicated and vigilant support-focused professional with extensive experience in frontline, people-centred roles involving safety, emotional awareness, record keeping, and direct support to individuals. Currently working as a Security Officer, with four years in customer care and administrative support, handling vulnerable individuals, high-pressure situations, and complex information. Demonstrates patience, reliability, strong communication, ability to manage sensitive situations with empathy, and the ability to work independently while following clear care and safeguarding procedures. Holds full UK driving licence and own vehicle for community access and flexible working patterns. Seeking to transition into a meaningful Support Worker role, bringing a calm, patient, and person-centred approach to enhance the independence and wellbeing of individuals in care.

Highly motivated client services and operations professional with 8+ years of experience managing customer relationships, scheduling, administrative support, and business operations in fast-paced environments. Skilled in communication, multitasking, customer service, and problem-solving while maintaining a polished client experience. Experienced working independently and collaboratively to support operational efficiency, organization, and customer satisfaction.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Customer service representative with over 24 years experience in the industry, including management, administrative duties, sales, tech support and retention. Consistently exceeds goals and targets while maintaining the highest level of customer satisfaction. Flexible team member recognized for completing quality work with minimal supervision offering exceptional communication and multitasking abilities.

JAKE THOMPSON

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Independent Client Services Representative

Freelance Photographer

Resident Assistant

Team Leader and Trainer

Education

Bachelor of Arts - Christian Studies, Business Administration

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Independent Client Services Representative

Resident Assistant

Bachelor of Arts - Christian Studies, Business Administration

Team Leader and Trainer

Freelance Photographer

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