Overview
Work History
Education
Skills
Timeline
Generic

JAKE THOMPSON

Goose Creek,SC

Overview

7
7
years of professional experience

Work History

Independent Client Services Representative

North American senior benefits
North Charleston, SC
06.2025 - Current
  • Managed client onboarding, documentation, application submission, and compliance verification across multiple digital platforms
  • Maintained organized electronic records, tracked payments, and coordinated follow-up supporting billing and invoice-related processes
  • Utilized Microsoft Outlook, Excel, Teams, and shared document systems to manage a high-volume caseload and competing priorities

Freelance Photographer

Self-employeed
Charleston, SC
08.2018 - Current
  • Managed administrative operations, including scheduling, documentation, and records management.
  • Streamlined business workflows by centralizing client communication, booking systems, and financial tracking for multiple concurrent projects weekly.

Resident Assistant

Charleston Southern University
North Charleston, SC
08.2023 - 05.2025
  • Maintained digital records, reports, and shared documentation using institutional systems and Microsoft Office tools
  • Managed multiple priorities in a fast-paced residential environment while serving students with a customer-service mindset.

Team Leader and Trainer

Chick-Fil-A
Cornelius, NC
06.2020 - 07.2023
  • Led hiring, onboarding, and team training; facilitated staff meetings and resolved employee conflicts.
  • Implemented operational systems to improve efficiency, quality control, and workforce coordination.

Education

Bachelor of Arts - Christian Studies, Business Administration

Charleston Southern University
North Charleston, SC
08.2022 - 05/2025

Skills

  • Administrative & IT Support
  • Microsoft Office 365 (Outlook, Excel, Teams)
  • Records Management & Electronic Filing
  • Invoice Tracking & Accounts Payable Support
  • Inventory Coordination & Equipment Tracking
  • Customer Service & Professional Communication
  • Multitasking, Prioritization, & Deadline Management
  • Confidential Information Handling

Timeline

Independent Client Services Representative

North American senior benefits
06.2025 - Current

Resident Assistant

Charleston Southern University
08.2023 - 05.2025

Bachelor of Arts - Christian Studies, Business Administration

Charleston Southern University
08.2022 - 05/2025

Team Leader and Trainer

Chick-Fil-A
06.2020 - 07.2023

Freelance Photographer

Self-employeed
08.2018 - Current
JAKE THOMPSON