Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Jake Treptow

Gilbert,AZ

Summary

Aspiring cybersecurity professional with hands-on experience in network security and system troubleshooting. Background in customer service and management, known for strong analytical thinking and effective communication. Currently enhancing skills through projects like server hardening and security monitoring. Committed to continuous learning and professional growth in IT security.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Apprentice

Discount Tire
Gilbert, AZ
08.2024 - Current
  • Identified methods to improve customer experiences, meeting or exceeding expectations.
  • Provided support and guidance to clients, navigating them through service options.
  • Provided accurate and detailed quotes for customers to maintain customer satisfaction.
  • Collaborated with other departments to ensure quality service delivery for clients.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.

Restaurant Manager

Fate Brewing Co
Scottsdale, AZ
03.2020 - 06.2024
  • Adhered to all health department regulations regarding food storage and preparation.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Assisted with kitchen preparation during peak times as needed.
  • Optimized profits by controlling food, beverage and labor costs.

Education

Some College (No Degree) - Cybersecurity/Informational Technology

Arizona State University
Tempe, AZ
03-2025

Skills

  • Project management
  • Effective communication
  • Analytical thinking
  • Decision-making
  • Problem-solving
  • Friendly, positive attitude
  • Organization and time management
  • Teamwork and collaboration
  • Network security
  • System troubleshooting
  • Customer service

Certification

  • CompTIA A+
  • I am highly motivated and committed to continuous learning and professional growth. I aim to acquire all necessary certifications to excel in my chosen field and enhance my expertise.

Affiliations

  • Outside of work, I dedicate my time to my family, striving to be the best husband to my wife and the best father to my children. My greatest goal in life is to support, inspire, and be a role model for them.

Timeline

Sales Apprentice

Discount Tire
08.2024 - Current

Restaurant Manager

Fate Brewing Co
03.2020 - 06.2024

Some College (No Degree) - Cybersecurity/Informational Technology

Arizona State University

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Jake Treptow