Roberto Valle
Sulphur Springs,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cyber Security position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Apprentice
Discount Tire
08.2023 - Current
- Managed customer expectations and helped navigate sales processes.
- Ensured timely delivery of products and addressed any concerns or issues that arose.
- Trained new hires on company products, services, and best practices for success in the role.
- Boosted sales by effectively identifying customer needs and offering tailored solutions.
- Provided product and technical support to customers.
- Addressed each customers' needs and wants to recommend suitable product options.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
SATCOM Technician
United States Marine Corps
09.2018 - 06.2022
- Aided efficient management of inventory levels for spare parts while minimizing costs through regular audits.
- Ensured seamless communication during critical missions by providing real-time support to military personnel in the field.
- Contributed to a safe work environment by adhering to safety protocols and providing training on proper handling techniques for hazardous materials.
- Boosted operational readiness with thorough pre-deployment testing of SATCOM equipment to identify potential issues before mission execution.
- Played a key role in successful deployments of new satellite systems by providing comprehensive training for end-users on operation procedures and troubleshooting techniques.
- Improved SATCOM system performance by conducting regular maintenance, inspections, and repairs.
- Troubleshoot and diagnose issues to determine appropriate repair procedures.
- Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
Crew Leader
McDonald's Restaurant
12.2016 - 05.2018
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Education
Computer Information Systems
Texas A&M University - Commerce
Commerce, TX05.2026
No Degree - Computer And Information Systems Security
University of North Texas
Denton, TXHigh School Diploma -
Como Pickton High School
Como, TX05.2018
Skills
- Client Relationship Building
- Email outreach
- Sales Presentations
- Objection handling
- Network Troubleshooting Abilities
- Continuous Learning Commitment
- Technical Documentation Mastery
- Project management experience
- Satellite Communications
Timeline
Sales Apprentice
Discount Tire
08.2023 - Current
SATCOM Technician
United States Marine Corps
09.2018 - 06.2022
Crew Leader
McDonald's Restaurant
12.2016 - 05.2018
Computer Information Systems
Texas A&M University - Commerce
No Degree - Computer And Information Systems Security
University of North Texas
High School Diploma -
Como Pickton High School
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