Jake Trzcinski
MESA,Maricopa
Summary
Manage rate locks including processing new lock requests, lock extensions, re-locks, scenario updates, rate and program changes, lock transfers, cancellations, concessions and report management
Overview
3
3
years of professional experience
Work History
LOCK DESK ANALYST
Wallick & Volk, Inc
01.2021 - Current
- Assist with Lock Desk emails
- Provide customer support to Loan Officers on their lock/scenario questions
- Maintains all lock request changes, reconciliations and extension requests
- Preform profile changes and lock extensions in Optimal Blue
- Internal pricing margin maintenance
- Responds to pricing escalation and research requests
- Ensure daily pricing and margins are accurate
- Monitor secondary pipeline in Encompass
- Handle special projects or other duties as maybe required
Education
High School Diploma -
Highland High School
Gilbert, AZ05.2015
Skills
- Experience with Excel and all office products
- Optimal Blue experience- 3 years
- Encompass experience-3 years
- Analytics and reporting
- Ability to communicate effectively with all levels of management including Sales/loan officers
- Strong writing skills
- Strong decision-making skills
Timeline
LOCK DESK ANALYST
Wallick & Volk, Inc
01.2021 - Current
High School Diploma -
Highland High School
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