Reliable Program Lead offering diplomatic and persuasive communication skills focused on increasing program participation and effectiveness. Maintains open and positive relationships with current and prospective clients with regular follow up. Brings in new contacts through polished presentations and informational workshops.
Overview
3
3
years of professional experience
Work History
Transportation Program Lead
Bellevue Downtown Association
05.2022 - Current
Directed and executed all Choose Your Way Bellevue community and employer programming
Assisted in the creation and delivery of promotional materials for Bellevue TDM programs
Increased community engagement by 13% by using targeted outreach strategies and regularly participating in relevant events.
Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
Facilitated workshops, trainings, and presentations to educate community members on available resources and services.
Created marketing materials, including brochures, flyers, and social media content to increase program visibility within the community as a part of countywide transit campaigns.
Reentry Intern
The Reentry Center
05.2021 - 08.2021
Monitored client progress, providing timely interventions to address challenges and ensure successful outcomes.
Conducted comprehensive assessments of clients'' needs, strengths, and barriers, informing appropriate support strategies.
Coordinated with probation officers to monitor clients'' adherence to court-ordered conditions, promoting accountability and reducing recidivism rates.
Maintained accurate case records, ensuring compliance with federal regulations and facilitating data-driven decision making.