Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Jake Waldren

Jake Waldren

McKinney

Summary

I am a fast learning employee who excels in hands on projects and being self sufficient. I take pride in my work and always make sure to do the job correctly. I enjoy using my brain and hands to figure out solutions for very technical problems, especially along side others!

Overview

3
3
years of professional experience

Work History

Travelling Installation Technician

DOC Services
05.2024 - 09.2024
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Completed installations within deadlines, adhering to company policies and safety guidelines.
  • Installed and configured new equipment and systems according to company standards.
  • Provided excellent customer service, addressing questions and concerns during the installation process.
  • Reduced service callbacks by ensuring accurate installations and proper equipment testing.

Travelling Field Service Technician

DOC Services
01.2024 - 05.2024
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Operated hand tools and power equipment according to company safety procedures.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.

Assistant Manager

AutoZone
10.2022 - 01.2024
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Automotive Technician

Firestone Auto Care
03.2022 - 10.2022
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

Education

High School Diploma -

Independence High School
Frisco, TX
01.2019

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Dependable and Responsible

Timeline

Travelling Installation Technician

DOC Services
05.2024 - 09.2024

Travelling Field Service Technician

DOC Services
01.2024 - 05.2024

Assistant Manager

AutoZone
10.2022 - 01.2024

Automotive Technician

Firestone Auto Care
03.2022 - 10.2022

High School Diploma -

Independence High School

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