Jake Wallace
Royal Palm Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Team Leader
The poke company
Tampa, FL
09.2024 - 05.2025
- Maintained a positive work environment that promoted collaboration between team members.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Developed strategies for problem solving and conflict resolution among team members.
- Established clear expectations for employees, providing guidance when needed.
Retail Sales Associate
Bloomingdale's
Palm Beach Gardens, FL
10.2023 - 01.2024
- Processed returned merchandise according to company policies.
- Organized displays to attract customers and promote sales.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Provided product information and answered customer questions.
- Operated point-of-sale systems accurately to process payments from customers.
- Participated in team meetings and training sessions.
Retail Sales Associate
Watch Station International Outlet
West Palm Beach, FL
04.2023 - 10.2023
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
- Kept informed about new products arriving at the store on a regular basis.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
Team Leader
The poke company
Wellington, FL
08.2022 - 04.2023
- Maintained a positive work environment that promoted collaboration between team members.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Developed strategies for problem solving and conflict resolution among team members.
- Established clear expectations for employees, providing guidance when needed.
Cashier
The Fresh Market
Wellington, FL
08.2021 - 08.2022
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Baker
Mario the Baker Restaurant
Royal Palm Beach, FL
12.2020 - 09.2021
- Adhered to company policies regarding storage, handling and preparation of food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Rotated stock as needed to keep freshness intact.
Education
High School Diploma -
Palm Beach Central High School
Wellington, FL05-2023
Bachelor of Arts -
Palm Beach State College
Lake Worth, FLSkills
- Team building
- Employee training
- Customer service
- Conflict resolution
- Sales strategies
- Time management
- Safety compliance
References
References available upon request.
Timeline
Team Leader
The poke company
09.2024 - 05.2025
Retail Sales Associate
Bloomingdale's
10.2023 - 01.2024
Retail Sales Associate
Watch Station International Outlet
04.2023 - 10.2023
Team Leader
The poke company
08.2022 - 04.2023
Cashier
The Fresh Market
08.2021 - 08.2022
Baker
Mario the Baker Restaurant
12.2020 - 09.2021
High School Diploma -
Palm Beach Central High School
Bachelor of Arts -
Palm Beach State College
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