Jake Walters
Liverpool,Liverpool
Summary
Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritising greater organisational efficiency.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Hospitality team member
Liverpool Football Club
Liverpool, Merseyside
10.2024 - Current
- Created warm, friendly atmosphere through positive guest interactions.
- Assisted colleagues during peak hours for smooth operations.
- Took orders accurately reducing errors in meal preparation.
- Understood and adhered to food safety and hygiene regulations.
- Enhanced guest satisfaction with prompt and attentive service.
- Brought positive can-do attitude and passion for customer service to solve service issues.
Retail assistant
Tesco Superstore
Shaftesbury, Dorset
07.2024 - Current
- Maintained clean shop floor, promoting a welcoming environment.
- Assisted in stock replenishment to maintain store appearance.
- Delivered excellent customer service by answering queries and providing product information.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Requested and checked customer IDs at checkout for age-restricted products.
Waiter
The Lamb Inn
Hindon, Wiltshire
09.2022 - 02.2024
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Delivered excellent customer service through friendly and polite interaction.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained professional demeanour during peak hours to ensure smooth operations.
Warehouse assistant
Virginia hayward
Shaftesbury, Dorset
12.2023 - 01.2024
- Picked, packed and dispatched consignments for timely deliveries.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained safety standards, resulting in no workplace accidents.
- Prepared stock in pallets and containers for prompt despatch.
- Prepared items for timely dispatch and safe transportation.
Education
A-Levels - Business, Media studies and Physical education
Gillingham secondary school
Gillingham, Dorset 09.2021 - 06.2023
Skills
- Positive attitude
- Team coordination
- Creative thinking
- Customer Service
- Active listening
- Decision making
- Confident communicator
- Multitasking
References
References available upon request.
A bit about me
Throughout my working and non working career i have acquired many skills throughout a wide aspect of Jobs, during my younger years i would regularly volunteer for different programs in order to improve my skill portfolio.
The gap in my CV
From February to may 2024 i embarked on a trip around south east Asia. This trip included countries like Thailand, Vietnam and Indonesia alongside many more. Those 3 months helped me as a person to grow and experience different cultures. It also helped me improve my social skills as i felt i needed to push myself out my comfort zone in order to meet new people. This skill has now translated into university and is pivotal for meeting new people for example, CO-workers
Affiliations
- Rugby
- Football
- Gym
- Economics
Timeline
Hospitality team member
Liverpool Football Club
10.2024 - Current
Retail assistant
Tesco Superstore
07.2024 - Current
Warehouse assistant
Virginia hayward
12.2023 - 01.2024
Waiter
The Lamb Inn
09.2022 - 02.2024
A-Levels - Business, Media studies and Physical education
Gillingham secondary school
09.2021 - 06.2023
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