Open To Work
JAKE WARNECKE
Los Angeles,USA
Summary
Experienced professional with a solid background in food service. Offers an excellent track record of tackling various tasks to support the kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
14
14
years of professional experience
Work History
Server
Love Bird
Los Angeles
09.2023 - 07.2024
- Delivered exceptional customer service, improving guest satisfaction in fast-paced dining environment.
- Resolved customer inquiries and issues to improve overall dining experience.
- Coordinated with kitchen staff to ensure timely food delivery, supporting efficient service operations.
- Executed accurate payment processing using point-of-sale systems, ensuring smooth transaction flow.
Server
Onil Chibas Events
Pasadena, CA
10.2018 - 03.2023
- Provided exceptional customer service, fostering guest satisfaction and encouraging repeat visits.
- Ensured cleanliness and organization of dining area and utensils, creating a welcoming environment for guests.
- Assisted with catering for major events, improving guest experiences at weddings, graduations, and private parties.
Server
Argyle Events Staffing
West Hollywood, CA
07.2017 - 03.2023
- Provided exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Processed food and beverage orders through point-of-sale systems, ensuring accurate and efficient transactions.
- Coordinated with kitchen staff for timely meal preparation, contributing to smooth service flow.
- Provided bartending support during events, ensuring timely drink service. and served at major events, including the Oscars, the Emmys, and weddings.
Server/Bartender
El Centro Mexican
Hell's Kitchen, NYC
06.2015 - 06.2017
- Managed high-volume service with 10-12 table sections, ensuring timely and efficient guest experiences.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided drink suggestions to customers based on their preferences.
- Mixed simple and complex cocktails quickly during busy service hours.
- Managed bar preparation and stocking duties to ensure smooth service operations.
- Welcomed guests upon arrival, ensuring they received menus promptly.
- Coordinated bussing, food running, hosting, table setting, and to-go order delivery to maintain high service quality during peak hours.
- Led training sessions for new employees to improve knowledge of company policies and procedures.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Server
Heartland Brewery
Times Square, NYC
01.2012 - 05.2014
- Delivered excellent customer service to 60 guests at a time, fostering positive dining experiences across 15 table sections.
- Greeted guests and presented menus, establishing a welcoming atmosphere and facilitating prompt service.
- Oversaw dining room operations as head server, enhancing guest service efficiency. and part-time manager for over a year
- Promoted desserts, appetizers, and specialty drinks, boosting customer satisfaction and enriching overall dining experience.
- Demonstrated extensive knowledge of all craft beers, guiding customers in their selections.
- Followed health safety guidelines when preparing and serving food products.
Server/Manager
Two Boots Pizza
Park Slope, NY
07.2010 - 01.2012
- Oversaw daily operations of busy pizza restaurant, ensuring efficient service and high customer satisfaction.
- Served 8-10 tables during peak shifts, delivering exceptional customer service and fostering a positive dining experience.
- Trained and supervised team members on service standards and procedures.
- Coordinated staff schedules for optimal coverage during peak hours, enhancing service efficiency and team performance.
- Organized private parties for events, coordinating all logistics and details. for events of up to 50 guests, ensuring seamless execution and guest satisfaction
Education
Bachelor of Arts - Theatre
The New School
New York, NY05-2012
Skills
- Cocktail preparation
- Beverage preparation
- Food running
- Order processing
- Payment handling
- Food safety compliance
- Food safety practices
- Customer service
- Event coordination
- Workplace organization
- Team collaboration
- Time management
- Strong work ethic
References
- Michael Dale, Manager, Chow Down Inc, 717-715-4020
- Billy Sloviak, Manager, El Centro, 440-452-7221
- Onil Chibas, Owner, Onil Chibas Events, 626-818-3963
Timeline
Server
Love Bird
09.2023 - 07.2024
Server
Onil Chibas Events
10.2018 - 03.2023
Server
Argyle Events Staffing
07.2017 - 03.2023
Server/Bartender
El Centro Mexican
06.2015 - 06.2017
Server
Heartland Brewery
01.2012 - 05.2014
Server/Manager
Two Boots Pizza
07.2010 - 01.2012
Bachelor of Arts - Theatre
The New School