Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Jake Welch

Omaha,Nebraska

Summary

Dedicated and hardworking professional with a proven track record of commitment across multiple employers. Recognized for consistently delivering high-quality results and fostering positive workplace relationships. Strong adaptability to diverse environments while maintaining a focus on achieving organizational goals. Eager to leverage skills and experience to contribute effectively in a new role.

Overview

15
15
years of professional experience

Work History

Quality Assurance Specialist

Principle Choice Solutions
07.2019 - Current
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
  • Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
  • Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
  • Educated employees on specific QA standards and confirmed maintenance of standards.

Gallup interviewer

Gallup Call Center
07.2017 - 04.2019
  • Worked as a call center interviewer calling random people all across the nation doing surveys involving politics to education experience

Team Leader

GOODWILL INDUSTRIES
08.2010 - 09.2015
  • Oversee sales floor, Work on a Register, Put clothes away, Put wares items away, and Make sure sales floor is kept clean and tidy

Education

General Studies Bachelors Degree - undefined

University of Nebraska at Omaha
Omaha, NE
05.2017

General Education Classes

Metropolitan Community College
Omaha, NE
05.2012

High School Diploma - undefined

Millard West
Omaha, NE
06.2011

Skills

  • Hard Working, Trustworthy, Have a good attention to detail mentality, Good at following instructions, People person, and a Good communicator

Hobbies and Interests

Love to play golf, I like going to the gym and lifting weights, Avid bike rider and book reader, and enjoy the outdoors

References

Sarah Shreves- Principle Choice Solutions co worker- phone # (402) 917-0319


Jason Miller- Principle Choice Solutions Manager- phone # (402) 707-7856



Timeline

Quality Assurance Specialist

Principle Choice Solutions
07.2019 - Current

Gallup interviewer

Gallup Call Center
07.2017 - 04.2019

Team Leader

GOODWILL INDUSTRIES
08.2010 - 09.2015

General Studies Bachelors Degree - undefined

University of Nebraska at Omaha

General Education Classes

Metropolitan Community College

High School Diploma - undefined

Millard West

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