Jake Zimmer
Madison,NJ
Summary
Hardworking employee with customer service, multitasking, time management skills, and high-stress problem solving. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Food Runner
Rod's Steak & Seafood Grill
Madison, NJ
10.2023 - 08.2024
- Maintained a clean and organized work area throughout shift operations.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Followed proper sanitation guidelines when handling food products.
Server
Canoe Brook Country Club
Short Hills, NJ
05.2023 - 08.2023
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
Retail Sales Associate
Ricciardi Brothers
Chatham, NJ
06.2019 - 06.2023
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Offered suggestions for additional items that may be of interest to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Used product knowledge to suggest items to match client needs.
Education
Associate of Science - Business Administration
County College of Morris
05.2024
Skills
- Attentive
- Social
- Communication
- Organization
- Algebraic
- Composed
Timeline
Food Runner
Rod's Steak & Seafood Grill
10.2023 - 08.2024
Server
Canoe Brook Country Club
05.2023 - 08.2023
Retail Sales Associate
Ricciardi Brothers
06.2019 - 06.2023
Associate of Science - Business Administration
County College of Morris
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