Jakeb D. Meyer
Summary
Proven Solutions Specialist with a track record of enhancing customer satisfaction and increasing revenue at Petco through exceptional service and creative solutions. Skilled in customer relationship management and data entry, adept at delivering high-quality results under tight deadlines. Demonstrated ability to exceed expectations with a keen eye for detail and a commitment to innovative problem-solving.
Overview
6
6
years of professional experience
3
3
Certification
Work History
Solutions Specialist
Petco
03.2023 - Current
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
- Increased productivity by collaborating with management to develop process improvements.
- Recommended new products and services to customers.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Detailer
Cherry Detailing
03.2019 - 12.2019
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for personal clients and companies.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
Education
GED -
California Department of Education
Los Angeles, CA12-2005
Skills
- Product knowledge
- Customer relationship management
- Creative solutions
- Data entry
Certification
- Cat Health and Wellness Certification
- Small Animal Health and Wellness Certification
- Nurse Assistant Certification
Timeline
Solutions Specialist
Petco
03.2023 - Current
Detailer
Cherry Detailing
03.2019 - 12.2019
- Cat Health and Wellness Certification
- Small Animal Health and Wellness Certification
- Nurse Assistant Certification
GED -
California Department of Education
Similar Profiles
Sandra WatkinsSandra Watkins
Operations Generalist/Solutions LOD at PetcoOperations Generalist/Solutions LOD at Petco
Krystal MarshallKrystal Marshall
Dog Trainer at PetcoDog Trainer at Petco
Frank GloecknerFrank Gloeckner
General Manager at PetcoGeneral Manager at Petco