Marco Suarez
San Antonio,TX
Summary
Results-driven Solutions Specialist with expertise in customer relationship management, solution evaluation, and lead generation. Proven track record in understanding customer needs and recommending effective solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Solutions Specialist
Old Dominion Freight Line, Inc.
San Antonio, Texas
06.2013 - 08.2025
- Assisted in evaluating customer needs and recommending appropriate solutions.
- Made targeted product and service recommendations based on customer needs.
- Monitored competitor activities in order to stay ahead of the competition.
- Documented customer interactions, outcomes, and feedback for future reference.
- Maintained positive working relationship with fellow staff and management.
Sales Representative
AAA Cooper Transportation
San Antonio TX, 78219
03.2008 - 06.2013
- Provided product information and resolved customer inquiries effectively.
- Managed customer accounts to ensure satisfaction and retention.
- Assisted in preparing sales presentations and proposals for potential clients.
- Monitored industry trends to identify new business opportunities and markets.
- Utilized CRM software to track leads, customer interactions, and follow-ups.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
Education
High School Diploma -
Nuevo Laredo Mexico Technical High School
Nuevo Lsaredo, Mexico 06-1979
Skills
- Customer relationship management
- Product recommendations
- Solution evaluation
- Competitor analysis
- Sales strategy development
- Lead generation
- Customer account management
- CRM software utilization
- Active listening
- Problem solving
- Effective communication
- Team collaboration
- Adaptability to change
- Time management
- Recommending products
- Creative solutions
- Pricing quotes
- Salesforce CRM experience
- Product knowledge
Affiliations
- Golf, Reading non fiction
Languages
English
Professional
Spanish
Professional
Accomplishments
- Top Performer OB revenue generation. 5 years in a row.
- top performer OB expedited revenue. 5 years in a row.
Certification
- Extensive Knowledge of sales force CRM.
References
References available upon request.
Timeline
Solutions Specialist
Old Dominion Freight Line, Inc.
06.2013 - 08.2025
Sales Representative
AAA Cooper Transportation
03.2008 - 06.2013
High School Diploma -
Nuevo Laredo Mexico Technical High School