Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jakeita Sanders

San Clemente,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Frontline Member Associate

Walmart
03.2023 - 08.2023
  • Resolved concerns with products or services to help with retention and drive sales.
  • Offered basic technical support for clients on wide range of company products.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Managed customer relations through communication and helpful interactions.
  • Responded to customer calls and emails to answer questions about products and services.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Cashier

Wingstop Restaurant
11.2022 - 03.2023
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.

Homemaker

Sanders Household
04.2020 - 11.2022
  • Prioritize, manage schedule and logistics for family of 4.
  • Accountable for creating and adhering to weekly, monthly and annual budgets.
  • Handle all written and verbal communications.
  • Work with my children to improve language development, sensory integration, and social skills.
  • Experienced sound decision maker.

Education

Cordova High School
Cordova, TN

Skills

  • Carrying Loads
  • Customer Account Management
  • High-Volume Environments
  • Carrying Purchases
  • Time Management Skills
  • Goals and Performance
  • Safety Protocols
  • Calendar Management
  • Handling Payments
  • Register Operations

Certification

  • Act with Integrity, Walmart

Timeline

Frontline Member Associate

Walmart
03.2023 - 08.2023

Cashier

Wingstop Restaurant
11.2022 - 03.2023

Homemaker

Sanders Household
04.2020 - 11.2022

Cordova High School

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Jakeita Sanders