JAKELIN TABORA
Bridge City ,LA
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with client. Background includes working in Export environments to perform document and verbal translation services. Excellent listening and communication skills with organized and systematic approach. Delivers high level of accuracy in Spanish to English translations.
Overview
5
5
years of professional experience
Work History
Export Customer Service Representative
Lineage Logistics LLC
09.2022 - 05.2023
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained up-to-date knowledge of product and service changes.
- Documented photos and layouts for customer's approval.
- Supported development of standardized documents and templates.
Waitress/ Customer Service
Haifa hookah Bar
09.2019 - 06.2021
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
SERVER/CASHIER/HOST
Mazaj Caffe
12.2018 - 05.2019
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Covered multiple store areas by cross-training in different roles.
- Satisfied customers with quick and comprehensive support for all needs.
Draftsman
IIA Specialized Technologies S.A.
01.2018 - 06.2018
- Developed CAD drawings from hand sketches, verbal instructions and site visits.
- Calculated mathematical formulae to develop and design detailed specifications for components and machinery with computer assistance.
Education
Bachelor Of Architecture -
Delgado Community College
New Orleans, LASkills
- Team collaboration
- Sale and Marketing
- Customer Service
- Fast Learning
- Task prioritization
- Bartending
- Bilingual speaker
Timeline
Export Customer Service Representative
Lineage Logistics LLC
09.2022 - 05.2023
Waitress/ Customer Service
Haifa hookah Bar
09.2019 - 06.2021
SERVER/CASHIER/HOST
Mazaj Caffe
12.2018 - 05.2019
Draftsman
IIA Specialized Technologies S.A.
01.2018 - 06.2018
Bachelor Of Architecture -
Delgado Community College