Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

JAKELINE MIRANDA

Hayward,CA

Summary

Dynamic Store Manager with a proven track record at Spacetl LLC Cricket, excelling in customer service and problem-solving. Enhanced customer relations and streamlined operations, achieving a significant increase in customer satisfaction. Skilled in multitasking and organization, effectively leading teams to deliver exceptional service in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Store Manager

Spacetl LLC Cricket
03.2020 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Waitress Supervisor

Las Cabanas
10.2017 - 03.2020
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.

Education

High School Diploma -

Tennyson High School
Hayward, CA
06-2018

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Spacetl LLC Cricket
03.2020 - Current

Waitress Supervisor

Las Cabanas
10.2017 - 03.2020

High School Diploma -

Tennyson High School

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JAKELINE MIRANDA