JAKE Steven O LAUREANO
Jonesboro,AR
Summary
I'm Jake Laureano, a 21-year-old graduate of Nettleton High School. As I currently attend my third year of college at Arkansas State University in the fall, I am actively seeking a full-time job. I bring a strong work ethic, adaptability, and excellent communication skills to efficiently contribute to your team. Authorized to work in the US for any employer
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle
Jonesboro, AR
05.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, ensuring accurate transactions and maintaining a balanced drawer.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Assisted in food preparation, adhering to safety and hygiene standards consistently.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared and assembled food items according to company standards and specifications.
Shift Leader
Dunkin Donuts
Jonesboro, AR
12.2023 - 05.2024
- As a Shift Leader in Dunkin Donuts, it was my responsibility so ensure that my co workers who were under me was doing their tasks all the while assisting them in stations wherever I was needed. I was also in charge of making sure that all of our stocks were ready for the other workers on the next shift.
Barista
Dunkin Donuts
Lincoln Park, IL
11.2021 - 05.2022
- Rotated through series of different stations based on team needs.
- Developed positive customer relationships through friendly greetings and excellent service.
- Addressed customer needs, responding to specific requests.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
Education
Ongoing - Computer Science
Arkansas State University
Jonesboro, AR10.2025
High school diploma - Medicine
Nettleton High School
Jonesboro, AR05.2023
Skills
- Python
- Food service
- Cash handling
- POS
- Team management
- Food safety
- Bilingual (Filipino)
- Teamwork and Collaboration
- Problem-Solving
- Hospitality
- Positive Attitude
- Leadership
- Customer Service
- Active Listening
- Cleaning
- Customer engagement
- Cleaning and sanitizing
- Flexible schedule
Certification
Driver's License
Timeline
Crew Member
Chipotle
05.2025 - Current
Shift Leader
Dunkin Donuts
12.2023 - 05.2024
Barista
Dunkin Donuts
11.2021 - 05.2022
Ongoing - Computer Science
Arkansas State University
High school diploma - Medicine
Nettleton High School