Jaketa Harper
Mobile,AL
Summary
Adept at enhancing patient care and satisfaction at Infirmary Health, I streamlined communication and emergency responses, boosting trust and safety. My expertise in patient feeding and empathy, coupled with a strong work ethic, significantly improved resident relationships. Skilled in customer service, I consistently upheld high accuracy levels in transactions, demonstrating a commitment to excellence and integrity. Approached each day and unique challenges with enthusiasm, patience, and humor. High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medication Tech
Seabrooke Pointe
04.2021 - Current
- Streamlined communication between residents and staff, leading to improved relationships and trust.
- Contributed to the development of training materials and resources for future Resident Assistants, sharing personal insights and experiences to enhance learning outcomes.
- Facilitated emergency response efforts as needed, ensuring the safety of all residents during crisis situations.
- Upheld strict adherence to university policies by enforcing rules consistently across all resident interactions.
Nursing Assistant
Infirmary Health
03.2023 - 10.2024
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Cashier
Walmart
01.2019 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Nursing
Fortis College
Pensacola, FL09.2026
No Degree - Medical Assistant
Remington College
07.2024
High School Diploma -
Murphy High School
05.2014
Skills
- Machine Learning
- Hardware troubleshooting
- Computer Networking
- Mobile App Development
- Patient Care
- Patient Feeding
- Basic Life Support
- Direct Patient Care
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
Certification
- Medical Assistant Remington College 2024
Timeline
Nursing Assistant
Infirmary Health
03.2023 - 10.2024
Medication Tech
Seabrooke Pointe
04.2021 - Current
Cashier
Walmart
01.2019 - 04.2023
Associate of Science - Nursing
Fortis College
No Degree - Medical Assistant
Remington College
High School Diploma -
Murphy High School