Ja Khi Britt
West Palm Beach,FL
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family Advocate
Adopt-A-Family
03.2022 - Current
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Collaborated with families to assist in growth, development and education to increase potential.
- Identified available community resources and programs for families of disabled children.
- Managed heavy caseload effectively through well-developed time management, organizational and task prioritization skills.
- Interviewed individuals and families to assess needs and provide informational resources.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Executive Administrative Assistant
T. Leroy Jefferson Medical Society
10.2023 - 10.2024
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Improved office efficiency by implementing new filing systems and document management processes.
- Facilitated training and onboarding for incoming office staff.
- Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
Community Health Worker
Health Council Of Southeast Florida
05.2021 - 12.2021
- Targeted specific community groups with wellness and COVID-19 information.
- Helped vulnerable individuals navigate complex healthcare system.
- Developed and implemented training classes to educate team members and community residents.
- Explained required eligibility applications to patients and helped complete applications for services.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
Community Health Worker
Community Partners of South Florida — Community Health
08.2020 - 12.2020
- Conducted virtual/in person educational outreach on COVID-19 Served as a source of information regarding COVID-19 assistance programs.
- Facilitated conversations about prevention and how to properly wear your mask.
- Assisted with contact tracing and connecting the case with the contact tracer.
Resident Assistant
University of Central Florida, Residence Life
08.2017 - 08.2020
- Developed rapport to create safe and trusting environment for care.
- Encouraged community atmosphere by implementing educational and social programs.
- Attended, participated and contributed to monthly staff meetings addressing resident needs
- Coached students on useful life and personal care skills.
- Implemented and enforced university and campus housing policies
- Responded to room transfers, incident reports and maintenance requests.
Adolescent Hygiene Specialist
Salvation Army Northwest Community Center West
05.2019 - 09.2019
- Facilitated active seminars to youth ranging from 5-13 years of age.
- Educated students on the importance of health and how to nourish their bodies.
- Delivered health bags to the surrounding neighborhood.
- Conducted administrative task.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained energy and enthusiasm in fast-paced environment
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Education
Master of Science - Public Administration (Non Profit Management)
Barry University
Miami, FL12-2025
Bachelors of Health Service Administration - Health Services Administration
University of Central Florida
Orlando, FL12.2020
Skills
- Assignment management
- Public outreach
- Cultural Awareness
- Interpersonal Communication
- Client Advocacy
- Eligibility Assessments
- Educational Programs
- Microsoft Software Proficiency
- Community Integration
- Family Needs Assessments
- Legal Standards
- Crisis Intervention Strategies
Certification
- Certified Application Counselor (Marketplace)
- Certified First Aid Mental Crisis Advocate
- CPR Certified
- ACE Trauma Certifications
- De-Escalation Certification
- Cultural Competency Certification
- Racial Equity Certification
Additional Information
- Attended Florida Undergraduate Research Conference: Presented on Calcification of Aortic Tissue
Timeline
Executive Administrative Assistant
T. Leroy Jefferson Medical Society
10.2023 - 10.2024
Family Advocate
Adopt-A-Family
03.2022 - Current
Community Health Worker
Health Council Of Southeast Florida
05.2021 - 12.2021
Community Health Worker
Community Partners of South Florida — Community Health
08.2020 - 12.2020
Adolescent Hygiene Specialist
Salvation Army Northwest Community Center West
05.2019 - 09.2019
Resident Assistant
University of Central Florida, Residence Life
08.2017 - 08.2020
- Certified Application Counselor (Marketplace)
- Certified First Aid Mental Crisis Advocate
- CPR Certified
- ACE Trauma Certifications
- De-Escalation Certification
- Cultural Competency Certification
- Racial Equity Certification
Master of Science - Public Administration (Non Profit Management)
Barry University
Bachelors of Health Service Administration - Health Services Administration
University of Central Florida
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