Jocelyn Reyes

Take calls and provide exceptional customer service to providers and third party billers. Assist with accuracy in problem solving issues with claims and any other questions.

Expert in time management and independent work, ensuring attention to detail. Review claims and supporting documents such as medical records and accurately enter data in the system while adhering to protocols and guidelines. Knowledge in Microsoft office Excellent typing skills.

Assist patients with ADLs such as all type of personal hygiene, feeding, and grooming. Check vital signs and glucose, perform other clinical duties when needed such bladder scans, removal of indwelling foley catheters, collect specimens, venipuncture, work as a team alongside RNs, perform safety hourly rounds to ensure patients’ safety, chart all data in hospital’s computer system, and assist in any other duties as necessary. Translating (Spanish) for hospital personnel, secretarial duties such as answering phones, setting up transportations within and outside hospital locations, putting together and breaking down of patient charts.

Assigned area= fitting room, which consists of organizing and providing excellent customer service

Assisted patients with ADLs such as all type of personal hygiene, feeding, and grooming. Checked vital signs and glucose, performed other clinical duties when needed such as EKGs, bladder scans, insertion and removal of indwelling foley catheters, collected specimens, venipuncture, worked as a team alongside RNs, did safety rounds to ensure patients' safety, charted all data in hospital's computer system, and assisted RNs with any other duties.

Assisted with office duties such as filing papers, organizing files, and paperwork.