Jaki Wolley

• Identified process improvement opportunities to enhance organizational efficiency.
• Established specific project goals to measure progress and assess outcomes.

• Delivered crisis intervention services utilizing effective de-escalation techniques.
• Maintained accurate electronic medical records of client interactions and progress.
• Ensured compliance with HIPAA regulations regarding privacy of protected health information.
• Identified community resources tailored to meet individual client needs.
• Adhered to state licensing board ethical guidelines concerning patient confidentiality.

• Executed independent problem-solving to prevent complications in fast-paced environment.
• Monitored clinic schedules to ensure adequate staff coverage and patient care.
• Maintained a positive attitude while managing multiple tasks under pressure.

Maintained current facility contracts and warranties to ensure compliance.

• Trained staff on clinical policies, procedures, examination protocols, and equipment usage.
• Ensured all licensure and certifications remained up to date.
• Managed procedure schedules for practitioners to optimize workflow.
• Maintained detailed inventory logs and placed biweekly orders based on needs.
• Implemented effective procedures and protocols to replace disorganized systems.