Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
ResearchAssistant

Jakia Dewberry

Houston,TX

Summary

Motivated In helping others all around. Experienced in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.

Warm Church Youth Volunteer possessing affinity for mentoring and shepherding youth. In-depth knowledge of theology and biblical studies paired with encouraging personality to allow students to develop gifts and talents. Committed to empowering youth and developing creative ways to increase youth involvement in special events throughout church.

Skilled at using educational knowledge and industry expertise to achieve cutting-edge results. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with common software applications and research methodologies.

Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT support position. Ready to help team achieve company goals.

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Customer Service Associate

Walgreens
Houston , TX
10.2021 - 04.2022
  • Developed and actualized customer service initiatives to decrease wait times.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Processed customer refunds and exchanges according to established guidelines.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Monitored company inventory to keep stock levels and databases updated.
  • Used coordination and planning skills to achieve results according to schedule.
  • Increased customer satisfaction by resolving issues.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team-building activities to enhance working relationships.
  • Improved team efficiency via training in sales, marketing and promotions.
  • Answered client queries and complaints to provide strong customer service.
  • Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos.
  • Printed photo images on canvases, mugs, totes and mouse pads to customize special orders for customers.
  • Made CDs and crafted digital and print albums for clients with up toover 500 photos a day .
  • Took photos from different angles and perspectives to capture perfect images.
  • Offered image proofs to help clients choose best photos from shoot.

Cook

Zaxby's Chicken Fingers & Buffalo Wings
Houston , TX
03.2021 - 12.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Monitored company inventory to keep stock levels and databases updated.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Carried out day-to-day duties accurately and efficiently.

Education

High School Diploma -

Cypress Ridge High School
Houston, TX
01.2021 - 05.2022

Skills

  • Recordkeeping strengths
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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson

Timeline

Customer Service Associate

Walgreens
10.2021 - 04.2022

Cook

Zaxby's Chicken Fingers & Buffalo Wings
03.2021 - 12.2021

High School Diploma -

Cypress Ridge High School
01.2021 - 05.2022
Jakia Dewberry