Jakiah Tucker
Hanscom AFB,MA
Summary
Seeking to advance skills previously obtained as a Certified Pharmacy Technician and/or Certified Clinical Medical Assistant. Capable of learning and adapting to new tasks. Able to work efficiently whether individually or with team members. Authorized to work in the US for any employer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Technician, CPHT
Village Fertility Pharmacy
Waltham, MA
06.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Applied critical thinking and research to address complex issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Liaised with internal departments to optimize productivity and efficiency.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
Certified Pharmacy Technician, CPHT
DLH Solutions
Chelmsford, MA
10.2022 - 05.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Stocked, labeled and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Coordinated verification and filling of prescriptions in high-volume pharmacy environment.
- Restocked automated medication dispensing equipment.
Certified Pharmacy Technician, CPHT
Walgreens
Montgomery, AL
01.2020 - 10.2022
- Accurately prepare and distribute patient medications
- Perform calculations
- Collect accurate patient information
- Process third party billing claims and assist with prior authorization completion
- Work directly with patients to obtain medication histories and reconciliation
- Assist in the management of investigational drug studies
- Use technology to help maintain accurate patient records, medication inventory, and orders
- Ensure compliance with regulatory requirements.
- Communicated directly with doctors offices via telephone, fax, and email.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Coordinated verification and filling of prescriptions in high-volume pharmacy environment.
- Reviewed and verified customer information and insurance provider information.
- Set up and modified patient profiles in system to include current information such as medications and insurance details.
Education
High School Diploma -
Greenville High School
Greenville, ALBS General Studies - Information Technology
SNHU
New Hampshire Certificate in Medical Assisting -
Fortis College
Montgomery, ALSkills
- EMR Systems
- Medical Imaging
- Patient Care
- Microsoft Office
- Time Management
- Medical Scheduling
- Clerical Experience
- Insurance Verification
- Medical Terminology
- Administering Injections
- Phone Etiquette
- Computer Operations
- Advanced Computer Skills
- Customer Service
- Typing
- Advanced Math Skills
- Problem-Solving Skills
- Cash Register Operation
- Payment Processing
- Payment Verification
- Organization and Prioritization
- Answering and Routing Calls
- Pharmacy Records Management
- Patient Confidentiality
- Pharmacy Operations
- Proper Labeling Procedures
- Insurance Claim Processing Software
- Aseptic Techniques
- FDA Drug Safety Guidelines
- Adaptability Within High-Volume Environments
- HIPAA
- Data Entry
Certification
- Certified Medical Assistant
- BLS Certification
- CPR Certification
- PTCB Certification
- Immunization Certified
- Certified Pharmacy Technician
- National Pharmacy Technician Certification
- U.S. Secret Security Clearance
Timeline
Pharmacy Operations Technician, CPHT
Village Fertility Pharmacy
06.2023 - Current
Certified Pharmacy Technician, CPHT
DLH Solutions
10.2022 - 05.2023
Certified Pharmacy Technician, CPHT
Walgreens
01.2020 - 10.2022
High School Diploma -
Greenville High School
BS General Studies - Information Technology
SNHU
Certificate in Medical Assisting -
Fortis College