Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Health science classes

Ja’kira Magee

Magnolia,MS

Summary

Experienced with customer interaction, ensuring all guests feel welcomed and valued. Utilizes organizational skills to maintain smooth front desk operations and handle multiple tasks simultaneously. Track record of effective communication and problem-solving in fast-paced environments.Hardworking Student offering Full-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

1
1
Certification

Work History

Front desk representative/Assistant

Ahmed Family practice
  • Patient Check-In and Check-Out/Appointment Scheduling and Calendar Management
  • Insurance Verification and Pre-Authorization
  • Multi-Line Phone System Management
  • Greeting and Assisting Patients or Clients
  • Data Entry and Electronic Records Management
  • Handling Payments and Processing Billing
  • Managing Patient Flow and Wait Times
  • Filing, Scanning, and Organizing Documents
  • Communicating with Providers and Staff
  • Confidentiality and HIPAA Compliance

Clinicals, Externship

J&J Dentistry
  • Chairside Assisting for General and Specialty Procedures
  • Instrument Sterilization and Infection Control
  • Taking and Developing Dental X-Rays (Radiographs)
  • Dental Charting and Periodontal Charting
  • Assisting with Fillings, Extractions, Crowns, and Impressions
  • Tray Setup and Operatory Preparation
  • Suctioning and Retraction Techniques
  • Patient Education on Oral Hygiene and Post-Op Instructions
  • Mixing Dental Materials (Impression Material, Cements, etc.)
  • Monitoring and Assisting with Nitrous Oxide (if applicable)
  • Assisting During Exams and Cleanings
  • Maintaining OSHA and HIPAA Compliance

Education

Certification -

Uei, Morrow, Ga
08.2023
I received my dental assisting certification through a community college program, where I gained hands-on training in both clinical and administrative areas of dentistry. In addition to my dental education, I am certified in CPR, ensuring I am prepared to respond to medical emergencies in a professional healthcare setting.

Diploma - undefined

Southpike Highschool, Magnolia, ms
05.2024

Skills

  • Chairside Dental Assisting
  • Front Desk Operations
  • Patient Scheduling & Check-In/Out
  • Insurance Verification & Billing
  • Medical & Dental Records Management
  • Cross-Trained in Front and Back Office
  • Customer Service & Phone Etiquette
  • Microsoft Teams & Remote Communication
  • Sterilization & Infection Control
  • CPR Certified
  • Front Desk Certified
  • Time Management & Reliability
  • HIPAA Compliance
  • Adaptability in Fast-Paced Environments
  • Strong Verbal & Written Communication

Accomplishments

  • Received high score ratings from guest surveys due to professionalism, exceptional service and quick response times.
  • Received a job promotion within 3 months of hire date due to outstanding performance.

Certification

  • Dental assistant License - Jan 1st, 2024.

Languages

English
Professional Working

Timeline

Front desk representative/Assistant - Ahmed Family practice
Clinicals, Externship - J&J Dentistry
Southpike Highschool - Diploma,
Uei - Certification,

Health science classes

  • Basic Medical Terminology
  • Anatomy and Physiology Knowledge
  • Vital Signs Measurement (Blood Pressure, Pulse, Temperature)
  • CPR and First Aid Certification
  • Infection Control and Safety Procedures
  • HIPAA and Patient Confidentiality Awareness
  • Proper Hand Hygiene and PPE Use
  • Understanding of Healthcare Ethics and Professionalism
  • Teamwork and Collaboration in Clinical Settings
  • Intro to EHR (Electronic Health Records)
  • Basic Pharmacology Awareness
  • Communication with Patients and Healthcare Providers
  • Health and Wellness Promotion
  • Emergency Response Procedures
  • Cultural Competency in Healthcare
Ja’kira Magee