Ja’Kiria Ford
Hoover,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Delivery Driver Helper
06.2021 - Current
- Inspect the packages and merchandise as the come on and off the truck
- Help the driver move and unload equipment and packages for customers onto and off of the truck
- Assist the driver with the gps and locating the correct address to the customers location
- Assist the driver with unloading package or equipment and take into the customers home or to their front door.
Cashier
Home Depot
Hoover
03.2021 - 06.2021
- Greet customers as they are entering and leaving the store
- Manage transactions with customers using cash registers
- Resolve customer complaints, guide them and provide relevant information
- Track transactions on balance sheets and report any discrepancies.
Pick Reserve - Hibbetts Warehouse
11.2020 - 02.2021
- Picks orders for customers and placed them in the holding area or onto the conveyor belt to be shipped off
- Loads and unloads merchandise onto or from pallet jacks, racks and shelves
- Ensures that cases and pallets are correctly sorted
- Counts, verify, scans, picks, and move merchandise throughout the warehouse to designated areas.
OGP - Online Grocery Pickup
Pelham Walmart
07.2020 - 11.2020
- Developed empathetic relationships with customers to increase customer satisfaction
- Worked under strict deadlines and responded to service requests
- Greet and Thank the customers with a smile
- Loaded the customers merchandise into their vehicles and thank them for coming
- Follows all food safety guidelines to keep all perishable goods.
Cashier
Helena mcdonalds
03.2019 - 06.2020
- Received payments by cash, credit or automatic debit cards
- Issued out any receipts, refunds or change due to the customers
- Greeted every customer that came into the establishment with a welcoming smile
- Answers any of the customers questions and provided information on procedures or policies
- Bag, box, or wrap purchases for the customers.
Cashier
Valleydale Mcdonalds
02.2016 - 03.2019
- Received payments by cash, credit or automatic debit cards
- Issued out any receipts, refunds or change due to the customers
- Greeted every customer that came into the establishment with a welcoming smile
- Answers any of the customers questions and provided information on procedures or policies
- Bag, box, or wrap purchases for the customers.
Education
Diploma in Sterile Processing - Sterile Processing Technology
Herzing University
Birmingham, AL12-2024
High School Diploma -
Spain Park High School
Birmingham, AL06.2018
High School Diploma -
Hoover High School
Hoover, AL06.2016
Skills
- Multi-Tasker
- Knowledge in Microsoft Excel and Word software
- Deadline Oriented
- Adaptable
- Customer Service
- Works well under pressure
- Accurate and Detailed
- Punctuality
- Damage Prevention
- Policy Adherence
- Quality controls
- Safety practices
- Equipment Operation
Activities
- Reading
- Music
- Swimming
- Art
- Cooking
Timeline
Delivery Driver Helper
06.2021 - Current
Cashier
Home Depot
03.2021 - 06.2021
Pick Reserve - Hibbetts Warehouse
11.2020 - 02.2021
OGP - Online Grocery Pickup
Pelham Walmart
07.2020 - 11.2020
Cashier
Helena mcdonalds
03.2019 - 06.2020
Cashier
Valleydale Mcdonalds
02.2016 - 03.2019
Diploma in Sterile Processing - Sterile Processing Technology
Herzing University
High School Diploma -
Spain Park High School
High School Diploma -
Hoover High School