Jakiya Booker
Amelia Court House,VA
Summary
Results-driven Sales and Customer Relationship Management professional skilled in communication, negotiation, and strategic planning. Enhances customer satisfaction and loyalty through effective sales tactics and service delivery. Achieves client base and revenue growth by identifying opportunities and optimizing sales processes, ensuring every customer has a positive experience.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Digital Personal Shopper
Walmart
Powhatan, VA
06.2024 - Current
- Engaged customers to identify needs and requirements through effective conversation.
- Managed substitution reviews and communicated order changes to ensure customer satisfaction.
- Completed online grocery orders with Walmart handheld device and accurate item-location checks.
- Maintained smooth order flow by accurately picking items and providing clear updates.
- Applied Walmart quality standards when choosing fresh, frozen, and shelf-stable products.
Education
High School Diploma -
Amelia High School
Amelia Court House, VA05-2025
Skills
- Order Fulfillment
- Customer service
- Customer satisfaction
- Product Knowledge
- Technical proficiency
- Computer Literacy
- Computer Operations
- Microsoft Excel
- Microsoft Word
- Typing skills
- Retail sales
- Budget Management
- CPR
Certification
- CPR Certification
- Driver's License
LANGUAGES
English
Timeline
Digital Personal Shopper
Walmart
06.2024 - Current
High School Diploma -
Amelia High School