Jakiya Hankins
17 Fox Meadow Lane,IL
Summary
Motivated professional experienced in delivering exceptional customer service and managing multiple tasks efficiently. Demonstrates strong time management and adaptability under pressure, ensuring positive client interactions and brand enhancement. Committed to maintaining organized practices that align with company goals.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Correctional Officer
Buzz Westfall Justice Center
Clayton, MO
07.2025 - Current
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Maintained clear and open communications with facility areas to support safe operations.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
Correctional Officer
St. Louis City Justice Center
St. Louis, MO
01.2024 - 06.2025
- Enforced inmate rules and facility security at St. Louis City Justice Center.
- Monitored housing units, control areas, and movement throughout detention operations.
- Performed security checks, rounds, and contraband searches across facility grounds.
- Supervised inmate intake, release, and transport procedures with strict adherence.
- Responded to incidents, alarms, and emergencies using approved correctional procedures.
- Documented inmate behavior, rule violations, and shift activity in facility reports.
- Maintained order through clear communication, firm direction, and professional conduct.
Security Officer
SSM SLU Hospital
St. Louis, MO
07.2023 - 01.2024
- Patrolled SSM SLU Hospital grounds to ensure safety and security of entrances, hallways, and parking areas.
- Controlled visitor access, verifying credentials and enforcing hospital security procedures.
- Responded to alarms, disturbances, and emergency calls across patient care areas.
- Monitored surveillance cameras to identify and report suspicious activity, enhancing overall hospital security.
- Assisted patients, visitors, and staff with directions, escorts, and safety concerns.
- Documented incidents and security checks in hospital logs to maintain accurate records and aid incident response.
Security Officer
Mercy South Hospital
St. Louis, MO
10.2020 - 01.2023
- Managed visitor access by verifying credentials and enforcing hospital security protocols.
- Monitored surveillance cameras and reported suspicious activity to hospital leadership for timely intervention.
- Responded to alarms, disturbances, and emergency calls throughout patient care areas.
- Patrolled Mercy South Hospital grounds to ensure safety at entrances, hallways, and parking areas.
Education
High School Diploma -
East Saint Louis Senior High School
East Saint Louis, ILDental Assistant Certificate - Dental Assisting
Accelerated Dental Academy
St. Louis, MO10-2026
Skills
- Security protocols
- Report documentation
- Crisis communication
- Customer service
- Time management
- Leadership
- Team collaboration
- Conflict resolution
- Critical thinking
- Active listening
- Interpersonal communication
- Creative communication
- Communication
- Additional responsibilities
Certification
I have a TWIC card. I have a FOID Card and I am corrections certified.
LANGUAGES
English
Timeline
Correctional Officer
Buzz Westfall Justice Center
07.2025 - Current
Correctional Officer
St. Louis City Justice Center
01.2024 - 06.2025
Security Officer
SSM SLU Hospital
07.2023 - 01.2024
Security Officer
Mercy South Hospital
10.2020 - 01.2023
High School Diploma -
East Saint Louis Senior High School
Dental Assistant Certificate - Dental Assisting
Accelerated Dental Academy