Jakiyah Burnett
Suffolk,United States
Summary
Dynamic professional with a Secret Clearance and proven expertise in customer relations and data management. At Trinity Global Consulting, I enhanced operational efficiency through meticulous document organization and recordkeeping. Adept at problem-solving and teamwork, I consistently delivered results that improved workflow and supported strategic planning initiatives.
Overview
5
5
years of professional experience
Work History
General Clerk III
Trinity Global Consulting, LLC
Norfolk, VA
09.2024 - Current
- Provided assistance with general clerical functions such as photocopying, faxing, mailing.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Organized documents according to established procedures.
- Processed and prepared business or government forms and expense reports.
- Computed, recorded and proofread data or reports.
- Supported office clerical functions using word processing and other software, email and office machines.
Crew Trainer
Mcdonalds
Hampton, United States
09.2024 - Current
- Receive, segregate, and/or retrieve documents and materials from the departmental library, files, and/or records.
- Examines documents and/or materials to set up files, record changes in data, or determine proper indexing, recording, coding, forwarding, filing, and/or processing in accordance with departmental procedures or program rules.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Provided assistance with general clerical functions such as photocopying, faxing, mailing.
- Organized documents according to established procedures.
- Processed and prepared business or government forms and expense reports.
Tactical Data Coordinator
United States Navy, USN
Norfolk, United States
07.2023 - 03.2024
- Ensure link connectivity during flights, troubleshoot in training, enhancing operational readiness
- Repair and maintain TDL systems on ships and shore labs, ensuring system reliability
- Support TDL design to meet operational needs, including cost analysis and engineering studies
- Coordinate TDL settings with training network participants, improving communication efficiency
Sexual Assault Victim Advocate
United States Navy, USN
Norfolk, United States
05.2023 - 03.2024
- Guide victims through military criminal justice process, ensuring understanding and support
- Coordinate medical care, counseling, legal, and spiritual support, enhancing victim recovery
- Evaluate and address safety concerns, providing a secure environment for victims
- Clarify reporting options and available services, empowering victims to make informed decisions
Departmental Yeoman
United States Navy
Norfolk, United States
09.2021 - 03.2024
- Maintained personnel records and official documents, ensuring accuracy and compliance
- Provided administrative support for legal proceedings, enhancing operational efficiency
- Operated office equipment, improving workflow and productivity
Operations Specialist
United States Navy, USN
Norfolk, United States
12.2020 - 03.2024
- Evaluate radar data and tactical situations, enhancing decision-making for senior leadership
- Plot ship's position, heading, and speed, ensuring accurate navigation and strategic planning
- Operate and maintain radar and communication systems, supporting effective surveillance and identification
- Maintain CIC displays with up-to-date strategic and tactical information, improving situational awareness
- Apply procedures and doctrine to CIC operations, ensuring compliance and operational efficiency
Cashier
Walmart
Hampton, United States
02.2020 - 06.2020
- Processed cash, check, debit, and credit transactions accurately, ensuring correct pricing
- Issued receipts, refunds, and tickets, providing change and handling payments efficiently
- Greeted customers, answered queries, provided recommendations, and resolved complaints
- Maintained clean and tidy checkout areas, stocked shelves, and reported equipment issues
Education
High School Diploma -
Lovejoy High School
Hampton, GA05.2020
Psychology -
Albany Technical College
Albany, GA05.2018
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VASkills
- Secret Clearance
- Customer Relations
- Organization
- Teamwork
- Critical Thinking
- Attention to Detail
- Adaptability
- Problem-solving
- Technical Skills
- Presentation
- Strategic Planning
- Salesforce
- Team Leadership
- Problem-solving Skills
- Time Management Skills
- Inventory Management Skills
- Leadership Skills
- Data entry
- Recordkeeping
- Document organization
- Records management
- Attention to detail
Accomplishments
- Navy Achievement Medal (NAM) : Professional achievement as surface detection tracker aboard USS Dwight D. Eisenhower (CVN 69) from February 2023 to March 2023.
Timeline
General Clerk III
Trinity Global Consulting, LLC
09.2024 - Current
Crew Trainer
Mcdonalds
09.2024 - Current
Tactical Data Coordinator
United States Navy, USN
07.2023 - 03.2024
Sexual Assault Victim Advocate
United States Navy, USN
05.2023 - 03.2024
Departmental Yeoman
United States Navy
09.2021 - 03.2024
Operations Specialist
United States Navy, USN
12.2020 - 03.2024
Cashier
Walmart
02.2020 - 06.2020
High School Diploma -
Lovejoy High School
Psychology -
Albany Technical College
Bachelor of Science - Psychology
Old Dominion University