Summary
Overview
Work History
Education
Skills
LANGUAGE
Certification
Timeline
Generic

JaKiyah Malone

Birmingham

Summary

Highly creative and innovative native of Birmingham with years of experience in customer service and leadership roles. Thrives in positions that require both independence and teamwork, excelling at paying attention to small details. Takes pride in accurately and efficiently completing financial transactions, while also resolving customer issues in accordance with company policies. Strong typing skills and computer literacy make me well-equipped to contribute to any team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Hairstylist

Entrepreneurship
06.2024 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Beauty Advisor/Keyholder

Sally Beauty
09.2022 - Current
  • applied active listening skills to accurately identify customer needs and provide tailored product suggestions
  • Managed cash and card transactions efficiently, ensuring balanced cash register daily and preparing accurate bank deposits.
  • Demonstrated reliability by independently opening and closing the store as needed.
  • Built customer loyalty by providing the benefits of signing up for rewards program and even applying for credit cards

Producing Personalized Party Favors

Entrepreneurship
06.2021 - Current
  • Crafted custom-made party favors
  • learning new ways to produce products and different designs
  • Ensured timely delivery of products to customers.

Cashier

Dairy Queen
06.2019 - 07.2021
  • Operated in high-volume environments to manage transactions efficiently.
  • Processed customer payments and managed sales using advanced POS systems.
  • Resolved conflicts promptly within company guidelines while earning promotion as shift lead.

Education

Associate - Hospitality And Tourism Management

Lawson State Community College

Cosmetology License -

Aveda Institute
01.2024

High School Diploma - undefined

Ramsay IB Highschool
01.2022

Skills

  • Digital Literacy
  • Active listening
  • Attention to detail
  • Completing transactions accurately and in a timely manner
  • Building customer relationships
  • Quick learner
  • Planning and organization
  • Daily reporting

LANGUAGE

English

Certification

  • Barbicide
  • Microsoft word / excel
  • Certified Color Consultant

Timeline

Hairstylist

Entrepreneurship
06.2024 - Current

Beauty Advisor/Keyholder

Sally Beauty
09.2022 - Current

Producing Personalized Party Favors

Entrepreneurship
06.2021 - Current

Cashier

Dairy Queen
06.2019 - 07.2021

High School Diploma - undefined

Ramsay IB Highschool

Associate - Hospitality And Tourism Management

Lawson State Community College

Cosmetology License -

Aveda Institute