Jakob Arlt
Cortland,Ohio
Summary
Dynamic and results-oriented professional with experience at Niles Veterinary Clinic, adept in customer service and computer proficiency. Excelled in creating harmonious environments for animals and enhancing customer shopping experiences. Proven track record in teamwork, critical thinking, and improving operational efficiency. Committed to delivering exceptional care and service.
Overview
3
3
years of professional experience
Work History
Kennel Staff Assistant
Niles Veterinary Clinic
08.2024 - Current
- Assisted in maintaining records of animals'' medical history, vaccinations, and special needs to provide personalized care.
- Developed strong relationships with local businesses to secure donations of supplies or services that benefited the kennel facility and its animal residents.
- Reduced conflict among kenneled animals by implementing effective socialization techniques designed to promote harmonious cohabitation among different species or breeds.
- Improved overall efficiency in daily operations by creating detailed task lists for staff members that ensured completion of all necessary duties throughout each day.
- Conducted behavioral assessments on new arrivals using standardized evaluation tools to determine appropriate placement within the facility.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Retail Sales Associate
Pet's Barn
09.2022 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School Diploma -
Irene L. Chavez Excel Academy
San Antonio, TX04-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Cash handling
- Customer assistance
- Reliability and punctuality
- Critical thinking
- Data entry
- Computer proficiency
- Critical thinking
- Data entry
- Computer proficiency
Timeline
Kennel Staff Assistant
Niles Veterinary Clinic
08.2024 - Current
Retail Sales Associate
Pet's Barn
09.2022 - 12.2023
High School Diploma -
Irene L. Chavez Excel Academy
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