JAKOB BERGMANN
Summary
Diligent Wildland Firefighter with solid background in wildland firefighting, demonstrating effective response to emergencies and efficient fire suppression techniques. Proven track record in successfully collaborating with team members to tackle challenging fire scenarios while maintaining safety standards. Displayed strong problem-solving skills and adaptability in dynamic and high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ASSOCIATE
IN-N-OUT BURGER
08.2022 - Current
- Delivered great customer service
- Conducted myself with a friendly demeanor
- Took orders accurately at the drive-thru and counter
- Answered customer inquiries regarding menu items, ingredients, and pricing
- Ensure customer satisfaction by taking care of the customer and handling complaints promptly
- Handled thousands of dollars in cash transactions and always had a balanced drawer at the end of the shift
- Multitasked while preparing fries to ensure orderly unification with the burger
- Performed routine cleaning tasks in the kitchen, food preparation areas, dining room, and restroom
BAR BACK
NAPLES RISTORANTE E BAR
08.2021 - 08.2022
- Assisted bartenders in preparing and serving drinks to the customers
- Monitored inventory levels and notified management when supplies need to be reordered
- Ensured all bar equipment was functioning properly and reported any maintenance issues to management
- Emptied trash cans and recycling bins as needed
- Adapted to the needs of the bar and perform other duties as assigned by management
- Collaborated with other bar staff to ensure smooth and efficient operations
- Followed all safety and sanitation protocols to ensure a safe and hygienic work environment
- Provided exceptional customer service by promptly responding to customer requests and inquiries
BROTHER'S TRUCKS (CLASSIC CHEVY TRUCK PARTS)
01.2021 - 08.2021
- Received, sorted, and processed incoming packages
- Maintained a well-organized workspace to facilitate the efficient processing of packages
- Worked in a fast-paced environment where multitasking and prioritization are essential skills
- Showed attention to detail by ensuring accuracy in package handling and data entry to prevent errors
- Communicated effectively with coworkers and supervisors to coordinate tasks and address issues
- Quickly resolved any issues or discrepancies that arose during the shipping and receiving process
- Looked for ways to improve efficiency and effectiveness in the workflow
WAIT STAFF
PIZZAIOLI
09.2020 - 01.2021
- Assisted guests with menu selections, seating arrangements, and any other inquiries or concerns
- Approached work with a positive and friendly demeanor, fostering a welcoming and hospitable atmosphere for guests
- Addressed guest concerns or complaints promptly and professionally, seeking solutions to ensure guest satisfaction
- Prioritized tasks effectively to ensure efficient service during peak periods while maintaining attention to detail
- Worked collaboratively with kitchen staff, bartenders, and other wait staff to ensure smooth service and guest satisfaction
Education
Wildland Fire Technology Program Certification - Wildland Academy
Mount Sac Antonio College
Walnut, CA04.2025
Bachelor of Science - Public Administration
California State University, Fullerton
Fullerton, CA05-2023
Public Administration
Northern Arizona University
Flagstaff, AZ05-2020
Skills
- Leadership
- Time Management
- Basic Knowledge of Hand Tools
- Critical Thinking
- Physical Fitness
- Customer Service
- Attention to detail
- Customer Engagement
- Workplace Safety
- Decision-making
Certification
- National Registered EMT
- Basic Wildland Fire Operations (S-110)
- Basic Wildland Firefighter training (S-130)
- Lookouts, Communications, Escape Routes and Safety Operations (S-134)
- Introduction to Wildland Behavior (S-190)
- Portable Pumps and Water Use (S-211)
- Basic Air Operations (S-270)
- Human factors in the Wildland Fire Service (L-180)
- Hazardous Materials First Responder Operational Awareness
- Low Angle Rope Rescue Operations
- Confined Space Awareness
- CPR/AED and First Aid
Timeline
ASSOCIATE
IN-N-OUT BURGER
08.2022 - Current
BAR BACK
NAPLES RISTORANTE E BAR
08.2021 - 08.2022
BROTHER'S TRUCKS (CLASSIC CHEVY TRUCK PARTS)
01.2021 - 08.2021
WAIT STAFF
PIZZAIOLI
09.2020 - 01.2021
Wildland Fire Technology Program Certification - Wildland Academy
Mount Sac Antonio College
Bachelor of Science - Public Administration
California State University, Fullerton
Public Administration
Northern Arizona University
Similar Profiles
Noah AndersonNoah Anderson
Level 6 Associate at In-N-Out BurgerLevel 6 Associate at In-N-Out Burger
Ashley GonzalezAshley Gonzalez
Store Associate at In-N-Out BurgerStore Associate at In-N-Out Burger
Jocelyn MoralesJocelyn Morales
Customer Service Representative at In-N-Out BurgerCustomer Service Representative at In-N-Out Burger
Katelyn VelezKatelyn Velez
Store Associate at In-N-Out BurgerStore Associate at In-N-Out Burger
Hannah FrancoHannah Franco
Associate at In N OutAssociate at In N Out