Jakob Cosgrove
Long Pond,PA
Summary
Dynamic professional with a background as a 19D Calvary Scout Guardsman at the Pennsylvania Army National Guard, demonstrating exceptional leadership and advanced navigation skills. Excelled in customer service at Planet Fitness Gym, enhancing visitor experiences. Proven expertise in cash handling and team collaboration, significantly contributing to operational success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
19D Calvary Scout Guardsman
Pennsylvania Army National Guard
01.2020 - Current
- Improved scouting skills by conducting comprehensive training sessions and outdoor activities.
- Developed strong leadership qualities in scouts through mentoring, coaching, and hands-on experience.
- Maintained accurate records of scout progressions and achievements for timely award distribution and promotion eligibility evaluation.
- Boosted morale within the troop by regularly acknowledging accomplishments and celebrating milestones together as a team.
Front Desk Receptionist
Planet Fitness Gym
04.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Sales Associate
the North Face
10.2018 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Pocono Moutain West High School
Mount Pocono, PA06.2020
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Team Collaboration
- Physical Fitness
- Advanced Navigation
- Backpacking experience
- Safety awareness
Timeline
Front Desk Receptionist
Planet Fitness Gym
04.2022 - 08.2023
19D Calvary Scout Guardsman
Pennsylvania Army National Guard
01.2020 - Current
Sales Associate
the North Face
10.2018 - 06.2020
High School Diploma -
Pocono Moutain West High School