Jakob Davy
Las Vegas ,NV
Summary
Skilled in guest and client engagement. Achieved a 32% increase in client retention and improved division profit margin by 4.6% over 9 months. Proficient in windows operating systems and Salesforce. Focused on client relations, and maintaining an always approachable attitude. Committed to bringing together a diverse group of problem solvers to improve and strengthen our processes.
Overview
10
10
years of professional experience
Work History
Security Bike Officer
Smith Center for Performing Arts
04.2024 - Current
- CCTV monitoring experience.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Conducted searches of individuals, vehicles and premises.
- Monitored criminal activity in community to identify suspicious activity.
- Certified in Axon Taser, Handcuffing, Asp Baton, Pepper Spray, Use of force.
- Worked with fellow officers to facilitate event scan in for 2,500 guests on a daily basis.
Security Guard
Sphere
05.2023 - 05.2024
- Worked with fellow team members to Scan in 20,000 guests within 82 minutes to venue on daily basis.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
Investigations Service Manager
First Legal Investigations
07.2019 - 05.2022
- Worked alongside my team and attorneys directly to develop a plan of action for difficult service of process and stakeouts.
- Services included surveillance, sub-Rosa, insurance claims, background checks, and location tools utilized for subjects which refuse to provide their whereabouts in an active court case.
- Coordinating with sister divisions in the company to develop actionable sales material and firm relationships with our clients and leads. Utilizing all levels of sales leads.
- Conducted many field work investigations personally to service individuals with court documents.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Hired, trained and supervised team of service staff members to meet business goals.
E-Filing Specialist
First Legal
07.2018 - 07.2019
- Received and reviewed documents from clients and electronically prepared and filed as required by the court.
- Maintained active communication with attorneys directly to service filing needs as they arise.
- Processed in excess of 50 filings per business day. Upheld all legal confidentiality agreements.
Independent Contractor - Driver
Tycoon Express Transportation
10.2015 - 09.2018
- Completed rush deliveries on tight timetables. Worked directly with UPS to source out high end electronic parts to specialized technicians in medical and radio sciences.
- Fluent in IBM packaging systems, UPS package systems. Certified for TSA cargo shipping.
Education
High School Diploma -
Silverado High School
Las Vegas 06.2013
Skills
- Key account development
- Sales presentation
- Sales operation
- Marketing strategy
- Time management
- Sales expertise
- Grounds patrols
- Evidence storage
- Defensive strategies
- Intelligence gathering
Timeline
Security Bike Officer
Smith Center for Performing Arts
04.2024 - Current
Security Guard
Sphere
05.2023 - 05.2024
Investigations Service Manager
First Legal Investigations
07.2019 - 05.2022
E-Filing Specialist
First Legal
07.2018 - 07.2019
Independent Contractor - Driver
Tycoon Express Transportation
10.2015 - 09.2018
High School Diploma -
Silverado High School
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