Leslie Pfahler
Las Vegas
Summary
Dynamic security professional with extensive experience at MGM Grand, excelling in incident response and crowd control. Proven ability to enhance visitor safety through effective communication and safety inspections. Recognized for maintaining a secure environment while engaging with guests and implementing emergency procedures, ensuring a positive experience for all.
Overview
29
29
years of professional experience
Work History
Security Bike Officer
MGM Grand
Las Vegas
04.1996 - Current
- Responded promptly to incidents, providing assistance and support as needed.
- Enforced rules and regulations to maintain a safe environment for visitors.
- Assisted in crowd control during events, ensuring orderly behavior from attendees.
- Conducted routine inspections of facilities to identify potential safety hazards.
- Engaged with guests to provide information and enhance their experience.
- Documented incidents accurately for reporting and follow-up by management.
- Responded to emergency calls for service in a timely manner.
- Maintained records of all activities performed while on duty.
- Patrolled assigned areas on bike to ensure public safety and security.
Park Ranger/Advanced EMT
MGM Grand
Las Vegas
04.1996 - 04.2001
- Monitored park activities and ensured visitor safety throughout recreational areas.
- Assisted in planning and executing park events and programs for visitors.
- Collaborated with team members to maintain park cleanliness and organization.
- Responded to visitor inquiries and provided information about park services.
- Implemented emergency response procedures during critical situations in the park.
- Enforced park rules and regulations to maintain a safe environment for visitors.
- Maintained records of all park activities and incidents.
- Maintained inventory of medical supplies and equipment for readiness.
- Educated staff on first aid procedures and emergency response protocols.
- Documented patient care activities accurately in incident reports.
Education
High School Diploma -
Emmaus
Emmaus, PA06-1978
Skills
- Incident response
- Crowd control
- Safety inspections
- Emergency procedures
- Regulatory compliance
- Public engagement
- Bike patrol
- Visitor safety
- Report documentation
- Conflict resolution
- First aid training
- Patrol expertise
- Effective communication
Timeline
Security Bike Officer
MGM Grand
04.1996 - Current
Park Ranger/Advanced EMT
MGM Grand
04.1996 - 04.2001
High School Diploma -
Emmaus
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