Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jakob Gross

Jakob  Gross

Summary

Hardworking employee with a strong customer service record

Devoted to giving every customer a positive and memorable experience.

An organized and motivated employee who is eager to apply time management and organizational skills in various environments.

Seeking entry-level opportunities to expand skills while facilitating company growth.

Dedicated professional with strong communication skills and ability to multitask.

Successfully coordinated logistics for events, ensuring a seamless experience for participants and families.

Overview

4
years of professional experience

Work History

Pinnacle Life Group
Shelby Township, MI

Life Insurance Sales Agent
08.2025 - 11.2025

Job overview

  • Highly motivated professional, recently obtained multi-state insurance licenses.
  • Leveraged purchased lead lists to conduct targeted outreach, and consistently support sales goal achievement.
  • Applied a consultative approach to identify client needs, and recommend the most suitable coverage options.

American Junior Golf Association
Braselton, GA

Traveling Operations Intern
05.2025 - 09.2025

Job overview

  • Worked closely with stakeholders, sponsors, course staff, and tournament directors to maintain smooth event operations throughout tournament week.
  • Adapted to changing conditions (weather delays, schedule changes, course adjustments) to ensure tournaments stayed organized and efficient.
  • Provided high-level customer service to players and families, solving on-site issues quickly and professionally.

Camp Caribou
Winslow , ME

Golf Director and Camp Counselor
05.2024 - 08.2024

Job overview

  • Designed and led the camp’s golf program for campers ages 6-15, including daily instruction, practice sessions, and skills development.
  • Provided individualized coaching and constructive feedback to help campers improve confidence and performance.
  • Organized golf activities, drills, competitions, and tournaments to create a fun, structured learning environment.

YMCA
Adrian, MI

Assistant Operations Manager
08.2023 - 12.2023

Job overview

  • Assist with daily operations for the YMCA's activities, including leagues, camps, and events.
  • Coordinate and schedule all youth sporting events to optimize camper experiences.
  • Lead and coach youth soccer and basketball teams to improve players' skills and abilities

Golf Galaxy.
North Olmsted, OH

Team Member
05.2023 - 08.2023

Job overview

  • Provided excellent customer service.
  • Exceeded sales expectations.
  • Responsible for stocking shelves, housekeeping, and running registers.

Education

Siena Heights University

Bachelor Of Business Administration (BBA) from Sport Management
05-2025

Skills

  • Leadership development
  • Team building
  • Time management
  • Communication skills
  • Flexible and adaptable
  • Dedicated work ethic

Timeline

Life Insurance Sales Agent

Pinnacle Life Group
08.2025 - 11.2025

Traveling Operations Intern

American Junior Golf Association
05.2025 - 09.2025

Golf Director and Camp Counselor

Camp Caribou
05.2024 - 08.2024

Assistant Operations Manager

YMCA
08.2023 - 12.2023

Team Member

Golf Galaxy.
05.2023 - 08.2023

Siena Heights University

Bachelor Of Business Administration (BBA) from Sport Management