Jakob Gryseels
Corpus Christi,TX
Summary
Dynamic and customer-focused professional with extensive experience at Raising Cane's Restaurants. Expert in cash management and proficient in cash register systems, ensuring accuracy in transactions. Recognized for building strong customer relationships and enhancing client satisfaction through effective communication and service excellence. Proven ability to train and mentor staff, fostering a collaborative environment.
I have worked in insurance, I have experience with clients, objections, insurance terms and coverages, setting appointments, client services, etc.
Overview
4
4
years of professional experience
Work History
Cashier
Raising Cane's Restaurants
08.2022 - Current
- Processed refunds and exchanges in accordance with company policy.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Licensed Insurance Agent
Farmers Insurance Agency
08.2024 - 03.2025
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Cashier Trainer
Raising Canes
06.2024 - 09.2024
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Helped customers complete purchases, locate items, and join reward programs.
Retirement Plan Specialist
Bankers Life and Colonial Penn
02.2024 - 05.2024
- Maintained up-to-date knowledge of industry trends and legislative changes, ensuring accurate information was provided to clients and their participants.
- Maintained strict adherence to ethical guidelines and legal standards, upholding the integrity of the retirement planning profession at all times.
- Navigated complex situations with clients and their participants, providing solutions that aligned with both company policies and client expectations.
- Enhanced participant satisfaction by addressing inquiries and providing guidance on retirement plan options.
Sandwich Artist
SUBWAY®Restaurants
06.2021 - 04.2022
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Assisted customers in choosing menu items by providing food complementing information.
Education
High School Diploma -
Mary Carroll High School
Corpus Christi, TX06.2022
Skills
- Cash Counting Machine Operations
- Time Management Skills
- Staff Training
- Coaching and Mentoring
- Cash Register Systems
- Verbal and Written Communication
- Guest Inquiries
- Credit and Cash Transactions
- Till Counting
- Money Handling
- Identification Checks
- Cash Management
- Appointment setting
- Client Services
- Microsoft Outlook, Excel, Word
- Insurance Terms, and coverages
Timeline
Licensed Insurance Agent
Farmers Insurance Agency
08.2024 - 03.2025
Cashier Trainer
Raising Canes
06.2024 - 09.2024
Retirement Plan Specialist
Bankers Life and Colonial Penn
02.2024 - 05.2024
Cashier
Raising Cane's Restaurants
08.2022 - Current
Sandwich Artist
SUBWAY®Restaurants
06.2021 - 04.2022
High School Diploma -
Mary Carroll High School
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