Jakob Henderson
Imperial Beach,CA
Summary
Dynamic and results-oriented professional with a diverse background spanning special operations with the USN to culinary expertise at Tegry Bistro. Excelled in enhancing mission efficiency and cultural sensitivity, alongside skillful electronic navigation and small boat operations. Proven ability to streamline processes, significantly reducing billing errors at Whitestar Home Healthcare through meticulous organization and exceptional customer service skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
USN
Special Boat Operator
06.2022 - 08.2024
- Managed the operation of crafts navigation and weapon systems
- Maintained over 30 different weapons
- Performed multiple effective craft maintenance tasks
- Streamlined mission planning process
- Enhanced cultural sensitivity through multicultural training and immersion experiences
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Organized and detail-oriented with a strong work ethic
Biller
Whitestar Home Healthcare
04.2021 - 10.2021
- Checked insurance eligibility for over 50 clients by making appropriate phone calls and conducting research on services rendered.
- Kept all 50+ patient information secure and confidential.
- Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
- Reduced billing errors by implementing strict policies and systematic procedures.
Machine Operator
Milestone Company INC.
01.2020 - 07.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Warehouse Worker
Waterjet Cutting Of Indiana
08.2019 - 12.2019
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Chef
Tegry Bistro
02.2019 - 05.2019
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Education
No Degree - Psychology
Millikin University
Decatur, IL05.2024
GED -
Brownsburg High School
Brownsburg, IN06.2020
Skills
- Basic Electronic Navigation
- Radio Operation
- Small Boat Operations
- Weapons & Tactics
- Health & Wellness
- Introduction to Homeland Security
- First Aid
- Basic Life Support
- Marine Safety
Certification
- 301 3M Maintenance Man
- Small Unmanned Aircraft System
- Basic Life Support
- 1st Class Swimmer
- California Boating Card
- Out Board Motor
- Maintenance & Service for High Performance Marine Diesel Engine
Timeline
USN
Special Boat Operator
06.2022 - 08.2024
Biller
Whitestar Home Healthcare
04.2021 - 10.2021
Machine Operator
Milestone Company INC.
01.2020 - 07.2020
Warehouse Worker
Waterjet Cutting Of Indiana
08.2019 - 12.2019
Chef
Tegry Bistro
02.2019 - 05.2019
No Degree - Psychology
Millikin University
GED -
Brownsburg High School
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