Friendly Server with record of personable and professional service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift.
Overview
4
4
years of professional experience
Work History
Server/Expo/Food runner
Lucille's Smokehouse BBQ
12.2022 - 05.2023
Explained details for new menu items and daily specials
Memorized menu additions, changes and limited offerings
Kept food service and preparation areas clean and neat
Offered assistance to bartenders during busy periods by taking drink orders from bar patrons
Delivered food orders promptly, ensuring correct presentation and temperature
Salesperson
Shift Operations LLC
08.2021 - 09.2022
Determined customers' needs based on sales calls and face-to-face meetings
Advised customers on different financing options
Provided exceptional customer service by addressing inquiries, concerns, or issues promptly
Tracked personal performance metrics, such as conversion rates and revenue generated, against set goals
Barista
Tru Bowl Super Foods
03.2021 - 08.2021
Informed customers of ingredients and allergens to support sensible menu choices
Trained new servers in company policies, guest service standards and best practices
Listened to guest needs and responded promptly for personalized service
Followed safety, sanitization and food handling guidelines
Communicated professionally with customers, colleagues and supervisors
Assistant Manager
Little Caesars
05.2019 - 03.2021
Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities
Uphold brand image by maintaining branch cleanliness, approachability and service
Coordinated employee schedules to provide adequate staff coverage
Assisted with hiring, training, and evaluating new staff members
Hired qualified employees using targeted strategies to reach candidates
Education
Diploma -
La Serna Highschool
Whittier, CA
07.2020
Skills
Food Running
Supply Restocking
Guest Engagement
Safe Food Handling
Customer Engagement
Exceptional customer service
Warm and Friendly
Timeline
Server/Expo/Food runner
Lucille's Smokehouse BBQ
12.2022 - 05.2023
Salesperson
Shift Operations LLC
08.2021 - 09.2022
Barista
Tru Bowl Super Foods
03.2021 - 08.2021
Assistant Manager
Little Caesars
05.2019 - 03.2021
Diploma -
La Serna Highschool
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