Jakob Massey

Bentonville,AR

Summary

Accomplished Supply Chain and Procurement leader with over 5 years of experience managing high-value assets and global logistics operations. Expert in leveraging ERP systems and E-procurement tools to optimize supplier selection, reduce departmental spend, and maintain 100% accountability. Proven ability to lead cross-functional teams and manage multi-million dollar budgets while consistently hitting strict KPIs for delivery accuracy and cost-benefit ratios.

Results-driven defense professional prepared for challenging roles. Background includes valuable experience in operational effectiveness and mission support. Known for strong team collaboration and adaptability to changing situations. Skills include tactical planning, discipline, and resilience.

Diligent with background as Enlisted Marine. Provided reliable support in high-pressure environments, contributing to mission success and operational efficiency. Demonstrated excellent teamwork and problem-solving skills in dynamic settings.

Overview

years of professional experience

Certification

Work History

Warehouse Operator

Nutra Blend

01.2026 - 03.2026

Inbound Logistics: Received and inspected raw materials and finished products from suppliers, ensuring accuracy of shipments, proper documentation, and compliance with company quality standards.
Order Fulfillment: Picked, packaged, and labeled orders according to customer and production requirements, maintaining precision and timeliness to meet company service-level expectations.
Shipping Coordination: Prepared outbound shipments, verified order accuracy, and coordinated with carriers and logistics partners to ensure on-time deliveries and effective distribution flow
Cycle Counting and Auditing: Conducted routine cycle counts and audit checks to reconcile physical inventory with digital records, strengthening accountability and reducing shrinkage
Quality Assurance: Inspected products for damage, contamination, or labeling errors prior to shipment, helping maintain high standards of quality in line with food and feed safety regulations
Team Collaboration: Worked closely with coworkers and supervisors to ensure smooth warehouse operations, fostering strong teamwork and communication essential to supply chain environments.

Customer Service Associate

Lowes

Joplin

08.2025 - 01.2026

Customer Assistance: Delivered professional, solution-oriented service by identifying customer needs, assessing project requirements, and providing accurate product and logistics recommendations, contributing to higher customer satisfaction and repeat business
Product Location and Merchandising: Coordinated product placement and visual merchandising to optimize flow, accessibility, and sales performance applying principles of inventory organization and demand forecasting
Inventory Management: Monitored stock levels, reported low or excess inventory, and collaborated with receiving teams to ensure product availability, aligning with just in time inventory and replenishment best practices
Data and Performance Tracking: Collected and analyzed daily sales, product movement and inventory reports to identify trends, anticipate demand, and recommend process improvements to supervisors
Team Leadership Support: Assisted department managers with daily planning, staff coordination, and task delegation, gaining exposure to managerial decision-making and strategic operations

Supply Chain Manager/Procurement Director/Warehouse Manager

United States Marine Corps

09.2020 - 07.2025

Strategic Sourcing & Buyer Operations: Directed complex procurement strategies to optimize supplier selection and lead high-stakes contract negotiations for mission-critical materials
ERP System Management: Utilized advanced E-procurement and ERP systems to monitor stock levels, establish automated reorder points, and maintain rigorous inventory accuracy
Financial & Budgetary Oversight: Managed a multi-million dollar procurement budget, establishing strict guidelines for departmental purchases to ensure 100% alignment with financial objectives.
KPI & Performance Tracking: Monitored supplier performance metrics, including quality, cost-per-unit, and lead time, to ensure high delivery accuracy and operational reliability.
Compliance & Risk Management: Conducted regular, comprehensive reviews of existing contracts and vendor agreements to ensure full compliance with applicable laws and federal regulations.
Team Leadership: Coordinated and mentored cross-functional teams of junior staff on procurement best practices, streamlining workflows and increasing overall efficiency.
Cost-Benefit Analysis: Performed deep-dive cost and benefit analyses on proposed supply chain changes to determine their impact on long-term strategic objectives.

Education

High School Diploma -

Carl Junction High School

Carl Junction

05-2019

Skills

Strategic Procurement: Sourcing, Contract Negotiation, Vendor Management, and Purchasing Oversight
Technical Proficiency: ERP Systems (SAP/Oracle/GSS), Data Analysis, and E-procurement Platforms

Operations: Inventory Control, Warehouse Management, and Performance Tracking (KPIs)
Compliance: Risk Management, Federal Regulations, and Security Protocol Adherence