Jakobe Scott
Mesquite,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Nike Inc
Retail Sales Associate
Grapevine, TX
10.2022 - Current
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Walmart
Overnight Stocker Walmart
McKinney, TX
03.2021 - 07.2022
- Replenished items to maintain stock availability.
- Arranged merchandise in an attractive manner to promote sales.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Updated products with new pricing or temporary promotion signs to increase sales.
H&M
Retail Sales Associate
Houma, LA
10.2018 - 02.2021
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Used product knowledge to suggest items to match client needs.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Cross-sold products to boost overall sales purchases.
Education
High School Diploma -
Terrebonne High School
Houma, LA05-2020
Skills
- Team Management
- Relationship Building
- Customer Relations
- Customer Service
- Analytical and Critical Thinking
- Task Prioritization
Languages
English
Native/ Bilingual
Timeline
Nike Inc
Retail Sales Associate
10.2022 - Current
Walmart
Overnight Stocker Walmart
03.2021 - 07.2022
H&M
Retail Sales Associate
10.2018 - 02.2021
High School Diploma -
Terrebonne High School
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