Ja’Kyia Telfair
Pompano Beach,FL
Summary
Detail-oriented and customer-focused professional with a strong background in retail and bakery operations. Skilled in efficient transaction management and effective customer inquiry resolution. Excited to leverage expertise in a dynamic environment while pursuing a rewarding career in sonography.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Golf Associate
Topgolf
11.2023 - 03.2024
- Managed assigned golf bays, ensuring high levels of customer service and satisfaction
- Assisted in event coordination and maintained the overall cleanliness of the venue.
Bakery Clerk
Publix
12.2021 - 02.2023
- Assisted in the packaging, labeling, and organization of bakery goods, ensuring product quality
- Developed skills in cake and dessert decoration, enhancing product presentation and appeal
- Maintained a clean and organized work environment, contributing to efficient bakery operations.
Customer Service Associate
Publix
12.2021 - 02.2023
- Handled transactions, returns, and exchanges, effectively resolving customer inquiries and issues
- Provided support over the phone, ensuring prompt and professional responses to customer concerns.
Bagger/Cashier
Publix
05.2020 - 12.2021
- Assisted customers with grocery bagging and transportation to their vehicles
- Operated cash register, handling transactions accurately and efficiently.
Education
Sonography
Broward College
High School Diploma -
Blanche Ely High School
Pompano Beach, FL06.2024
Skills
- Customer Service
- Transaction Management
- Cake Decorating
- Organizational Skills
- Effective Communication
- Retail Sales and Cash Handling
- Food Preparation
- Leadership
Certification
- Driver's License, 12/31/26
- BLS Certification, 06/01/24, 06/30/26
Timeline
Golf Associate
Topgolf
11.2023 - 03.2024
Bakery Clerk
Publix
12.2021 - 02.2023
Customer Service Associate
Publix
12.2021 - 02.2023
Bagger/Cashier
Publix
05.2020 - 12.2021
Sonography
Broward College
High School Diploma -
Blanche Ely High School