Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Jala Harris

Pompano Beach,FL

Summary

Campus security professional with strong track record of maintaining safe and orderly environment. Demonstrates reliability and adaptability in managing daily operations, ensuring adherence to policies. Excels in teamwork and achieving results through effective communication and problem-solving.


Professional, reliable team player with background in customer service and operations in fast-paced environments. Known for enhancing team collaboration and achieving results through adaptability and effective communication. Skilled in managing inventory, providing excellent customer service, and maintaining clean and safe workspace.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Campus Monitor

Broward County School Board
01.2021 - Current

To assist in the monitoring of the campus and report safety and security concerns to the School Principal, Security Specialist, School Resource Officer (SRO), Armed Guardian, or immediate supervisor as appropriate to the nature of the situation. To communicate the need for emergency protective actions in an emergency. To assist emergency responders with wayfinding and communication in the event of a crisis. To support the security efforts at each campus. Campus Monitors serve in an observe and report capacity and are authorized to intervene, as appropriate, to break-up or disrupt conflicts and fights, in accordance with District approved training and protocols. As with other employees of the District, Campus Monitors may use reasonable force to protect themselves or others from imminent life-threatening harm.

Unarmed Security Guard

Allied Universal Security Services
04.2020 - 04.2022
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Completed detailed incident reports to provide accurate documentation of security events for future reference.
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.

Service Porter

VISTA MOTORS
05.2019 - 12.2019
  • Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
  • Demonstrated commitment through impeccable attendance and quality performance.
  • Communicated with coworkers and managers about completed duties.
  • Fostered positive working relationships among colleagues through open communication, teamwork, and mutual respect towards one another''s roles within the organization.
  • Supported sales team efforts, ensuring all vehicles were prepared and ready for test drives or delivery.
  • Contributed to positive customer experiences by providing shuttle transportation when necessary.

NEW CAR DATA ENTRY

Vista Motors
06.2018 - 04.2019
  • Worked closely with service department to address any post-purchase concerns or issues, fostering long-term relationships with clients.
  • Programmed customized settings according to buyer preferences before delivery.
  • Maintained a deep knowledge of the dealership''s inventory, allowing for quick and accurate matching of clients to vehicles.
  • Conducted comprehensive vehicle walkarounds for potential buyers, highlighting key features that aligned with their specific needs.
  • Prepared purchased vehicles and completed final delivery checks.
  • Completed registration paperwork and sales documentation.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.

Car Porter

Enterprise Rent-A-Car
07.2017 - 09.2018
  • Picked up vehicles from and delivered vehicles to customers as directed by management.
  • Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
  • Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.

Education

High School Diploma -

BLANCHE ELY HIGH SCHOOL
Pompano Beach, FL
06-2016

Skills

  • Customer Service
  • Security
  • Critical thinking
  • Collaboration and teamwork
  • Problem-solving skills

Certification

Driver's License

Personal Information

Authorized To Work: Authorized to work in the US for any employer

Languages

English
Native or Bilingual

Timeline

Campus Monitor

Broward County School Board
01.2021 - Current

Unarmed Security Guard

Allied Universal Security Services
04.2020 - 04.2022

Service Porter

VISTA MOTORS
05.2019 - 12.2019

NEW CAR DATA ENTRY

Vista Motors
06.2018 - 04.2019

Car Porter

Enterprise Rent-A-Car
07.2017 - 09.2018
Driver's License

High School Diploma -

BLANCHE ELY HIGH SCHOOL
Jala Harris