Jamiqua Brown
Layton,FL
Summary
Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills. Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations. Productive professional committed to delivering high-quality results with little supervision. Skilled in assisting with payroll, data entry, and scheduling. Communicative and mature professional offering outstanding clerical abilities paired with enthusiastic personality.
Overview
11
11
years of professional experience
Work History
Teacher's Assistant
Broward County School Board
Fort Lauderdale, FL
04.2024 - Current
- Organized student performance and enrichment activities to facilitate learning.
- Provided individualized assistance to students with special needs in the classroom.
- Provided one-on-one support to students requiring additional assistance.
- Participated in professional development workshops related to ESE services and best practices.
- Assisted students with special needs in completing tasks and understanding material.
Security Supervisor
Allied Universal Security Services
Fort Lauderdale, FL
10.2020 - 04.2024
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Coordinated with law enforcement and emergency responders during security incidents.
- Organized shift schedules to maximize productivity while minimizing costs.
School Counselor
After School Programs Inc.
Sunrise, FL
06.2019 - 09.2020
- Monitored students' academic performance and progress, identifying those at risk of failing or dropping out.
- Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
- Monitored students academic progress, mental health and sociability through ongoing individual assessments.
Customer Service Representative
SITEL Worldwide
Fort Lauderdale, FL
08.2017 - 03.2019
- Took special orders in person and over telephone, generating additional revenue every month.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Updated system with order specifics and customer details, preferences, and billing information.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Office Clerk
Michael Gray Interiors
Fort Lauderdale, FL
06.2014 - 06.2017
- Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Completed and mailed contracts, invoices or checks.
- Answered phone calls in a professional manner and transferred calls accordingly.
Education
High School Diploma -
Dillard High School
Fort Lauderdale, FL06-2017
Skills
- Activity implementation
- Classroom support
- Classroom supply management
- Instructional support
- Small group instruction
- Access systems and patrol
- Staffing and scheduling
- Security team management
- Billing and coding
- Record preparation
- Advanced MS office suite
Timeline
Teacher's Assistant
Broward County School Board
04.2024 - Current
Security Supervisor
Allied Universal Security Services
10.2020 - 04.2024
School Counselor
After School Programs Inc.
06.2019 - 09.2020
Customer Service Representative
SITEL Worldwide
08.2017 - 03.2019
Office Clerk
Michael Gray Interiors
06.2014 - 06.2017
High School Diploma -
Dillard High School
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