Jalah Smith
Browns Mills,NJ
Summary
Reliable Medical Support professional with 10 years of experience in healthcare environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Critical Care Technician
Capital Health Regional Medical Center
01.2024 - 04.2024
- Consistently provided high-quality care under pressure, successfully managing multiple priorities during critical situations and emergency scenarios.
- Demonstrated empathy towards patients'' emotional well-being while providing compassionate care under challenging circumstances.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Proactively identified potential complications by closely observing patients for signs of clinical deterioration, alerting medical staff as needed.
Cardiac cath lab technician assistant
Virtua Our Lady of Lourdes Hospital
01.2023 - 12.2023
- Oversaw items in inventory and reordered before supplies diminished.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Used EPIC to coordinate patient scheduling, check-in, check-out.
- Maintained documentation on tests performed in lab.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
Patient Care Technician
Cooper University Healthcare
02.2021 - 12.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Documented patient information and care activities using EPIC.
- Delivered high-quality care to patients in hospital facility.
- Maintained clean and safe environment to promote patient safety and comfort.
Patient Care Technician
Fresenius Medical Care
01.2022 - 06.2022
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Performed routine quality control and safety checks on all equipment.
- Ordered supplies based on stock quantities, expected usage, and budget limitations.
- Verified paperwork accuracy and checked for completion prior to processing.
- Upheld HIPAA regulations and standards for protecting patient information.
CNA - Certified Nursing Assistant
Five Star care Agency
01.2016 - 09.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Residential Counselor
Legacy Treatment Services
12.2018 - 12.2019
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
Education
Diploma -
Pemberton Township High School
06.2014
Skills
- Vital Signs
- Medical Records
- Patient Care
- Dialysis experience
- Hospital experience
- Phlebotomy
- EKG
- Critical care experience
- Appointment scheduling
- Medical office administration
- Patient registration
- EPIC
Certification
- Driver's License
- BLS Certification
- CPR Certification
Timeline
Critical Care Technician
Capital Health Regional Medical Center
01.2024 - 04.2024
Cardiac cath lab technician assistant
Virtua Our Lady of Lourdes Hospital
01.2023 - 12.2023
Patient Care Technician
Fresenius Medical Care
01.2022 - 06.2022
Patient Care Technician
Cooper University Healthcare
02.2021 - 12.2022
Residential Counselor
Legacy Treatment Services
12.2018 - 12.2019
CNA - Certified Nursing Assistant
Five Star care Agency
01.2016 - 09.2020
Diploma -
Pemberton Township High School
- Driver's License
- BLS Certification
- CPR Certification
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