Jalal Ahmed
Richmond,USA
Summary
Dynamic professional with experience in security, Real estate and sales. Proven ability to ensure safety, foster client relationships, and enhance guest satisfaction. First aid and armed certified. Highly skilled at communication, visitor tracking, sales strategies, and customer care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Armed Security Officer
INTER-COM Security Inc
Richmond City Hall, VA
12.2025 - Current
- Monitored premises to prevent unauthorized access and ensure safety compliance.
- Implemented improvements in surveillance techniques, enhancing incident detection rates.
- Conducted regular patrols to identify security risks and report incidents promptly.
- Performed hourly patrols of building areas, parking lots and facility grounds.
Security Officer
Top Guard Security
Richmond, VA
08.2024 - 11.2025
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Monitored premises to prevent unauthorized access and ensure safety compliance.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Real Estate Agent
Realty21 Inc Brokerage
Toronto, Ontario, Canada
11.2019 - 09.2024
- Collaborated with clients to show properties and negotiate contracts. Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing and coordinating between buyers, sellers, and legal representatives. Utilized advanced technology tools such as virtual tours more effectively, Coordinated appointments to show tenants and buyers prospective homes.
Sales Executive
NYC Apparel Inc
Mississauga, Ontario, Canada
05.2016 - 09.2019
- Researched sales opportunities and possible leads to exceed sales goals by developing effective strategies and addressing client needs. Generated repeat business through excellent service and client rapport. Achieved sales goals and service targets by securing new customer relationships.
Hotel Front Desk Receptionist
Best Western Hotel
Paradise, CA
07.2015 - 11.2015
- Greeted and assisted guests through check-in processes while confirming reservation details at front desk and engaged in pleasant conversations while managing check-in process. Confirmed relevant guest information and payment methods to prevent fraud. Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards. Upheld strict security protocols at the front desk by verifying identification and enforcing hotel policies when necessary.
Education
Real-estate License -
Ontario Real Estate College
Toronto, Canada01-2019
Diploma - Computer Networking
Everest College
Toronto, Canada01-2013
No Degree -
University of Akron
Akron, USA01-1996
Master of Arts - History
Dhaka University
Dhaka, Bangladesh01-1994
Skills
- Incident Reporting and Dispatch
- Weapons training & Surveillance Monitoring
- Visitor tracking / Security screenings
- Marketing & promotion
- Contract negotiation
- Customer service and Front Desk Management
Certification
- DCJS Firearm License, Virginia
- Real-estate Agent License, Toronto
Timeline
Armed Security Officer
INTER-COM Security Inc
12.2025 - Current
Security Officer
Top Guard Security
08.2024 - 11.2025
Real Estate Agent
Realty21 Inc Brokerage
11.2019 - 09.2024
Sales Executive
NYC Apparel Inc
05.2016 - 09.2019
Hotel Front Desk Receptionist
Best Western Hotel
07.2015 - 11.2015
Diploma - Computer Networking
Everest College
Master of Arts - History
Dhaka University
Real-estate License -
Ontario Real Estate College
No Degree -
University of Akron