JALAL JAAOUANI
Beverly
Summary
Dedicated and dependable professional with experience in transportation, customer service, management, and delivery operations. Strong ability to work in fast-paced environments while maintaining excellent customer service and attention to detail. Seeking a position in hospital support services, patient transport, logistics, environmental services, or customer service.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Delivery Driver
Amazon Delivery Driver - Cargo Logistics
09.2025 - 12.2025
- Delivered packages safely and efficiently while meeting strict delivery schedules.
- Maintained excellent customer service and professional communication.
- Followed safety procedures and company policies.
- Managed routes and delivery documentation accurately.
Coffee Shop Manager
Felda Coffee
Bouskoura
01.2020 - 10.2024
- Supervised daily operations and staff schedules.
- Managed inventory and supplier relationships.
- Ensured high customer satisfaction and service quality.
- Handled cash management and administrative tasks.
Medical Representative
Sothema Pharmaceuticals
01.2016 - 11.2020
- Built and maintained relationships with healthcare professionals.
- Promoted pharmaceutical products and provided product information.
- Achieved sales and performance objectives.
- Prepared reports and managed customer accounts.
General Manager
Akaria Immobilier
05.2010 - 04.2016
- Coordinated project initiatives and business development efforts to drive growth.
- Cultivated client relationships and streamlined administrative processes to enhance service delivery.
- Monitored operational performance and addressed customer feedback to maintain high satisfaction levels.
- Directed daily business operations and team activities.
Education
Associate of Baccalaureate Studies - Science
Institute Hatim
Casablanca, Morocco 09.2004 - 06.2005
Skills
- Route Optimization
- Customer Service
- Patient Support
- Time Management
- Problem Solving
- Communication Skills
- Team Leadership
- Microsoft Office
- Route optimization
Additional Information
Authorized to work in the United States, Valid Driver's License, Reliable Transportation, Available for Flexible Shifts, Weekends, and Holidays
Timeline
Delivery Driver
Amazon Delivery Driver - Cargo Logistics
09.2025 - 12.2025
Coffee Shop Manager
Felda Coffee
01.2020 - 10.2024
Medical Representative
Sothema Pharmaceuticals
01.2016 - 11.2020
General Manager
Akaria Immobilier
05.2010 - 04.2016
Associate of Baccalaureate Studies - Science
Institute Hatim
09.2004 - 06.2005